Office of Student Support, Rights & Responsibilities

The Office of Student Support, Rights & Responsibilities is a resource for students, faculty and staff. Students can find out about their responsibilities and rights as members of the SFU community, and learn about the supports available to them. Faculty and staff can share concerns and consult with the office to ensure appropriate responses and level of supports are provided to students. 

Emergency referrals

If you or someone else is in immediate danger: call 911. 

For all other student support concerns, contact the Office of Student Support, Rights & Responsibilities.

Non-emergency referrals

Non-emergency referral should be directed to The Office of Student Support, Rights & Responsibilities.


Monday – Friday: 9:00 am - 4:30 pm
Weekends & holidays: Closed


Contact Campus Security: 778.782.7991 


Phone: 778.782.9456 or 778.782.6601
Online: Share a concern 

Information for Students

How we can help you

The Office of Student Support, Rights & Responsibility is here to help you better understand your rights and responsibilities as members of the SFU community. We strongly believe that with a solid understanding of your rights and responsibilities, you'll be better equipped to raise concerns for yourselves and for others. Your personal safety and well-being is our primary concern, so that you can focus on being students and enjoy your educational journey. 

SFU is committed to creating a community characterized by honesty, civility, diversity, free inquiry, mutual respect, individual safety and freedom from harassment and discrimination. The Office of Student Support supports this by:

  • Holding students accountable for acts of misconduct through the administration of the S10.05 Student Conduct Policy.
  • Providing consultation services, support and education to the SFU community on student conduct identification and response.
  • Working with students with complex needs or circumstances that have the potential to severely impact their academic efforts and/or increase their chances of student misconduct involvement.
  • Working within a multi-disciplinary team in response to incidents of student crisis or threat as outlined in the GP 25 Response to Violence and Threatening Behaviour Policy.

Student Conduct Policy

The S 10.05 Student Conduct Policy defines students' basic responsibilities as academic community members. It defines inappropriate student conduct, and provides procedures and outcomes to be invoked if students engage in such behaviour.

The following is a representative but not exhaustive list of behaviours constituting misconduct:

  • harming, injuring or threatening any person (by word or action or through electronic means);
  • endangering or threatening the health, safety or well-being of any individual; 
  • engaging in initiation ceremonies or other rituals that are dehumanizing or degrading;
  • behavior which results in damage, destruction or theft of University property or the property of any University member;
  • forging, misusing or altering any University document or record;
  • impersonating a member of the University community;
  • unauthorized entry or presence in University premises;
  • misuse of University resources, including computing resources;
  • misuse of disciplinary procedures.

You can read the S10.05 Student Conduct Policy on the Policies and Procedures web page.

For information and resources related to Academic Integrity, refer to the Academic Integrity web page.

Information for Faculty and Staff

The success of SFU’s approach to student conduct depends on the SFU community:

  1. Distinguishing between behaviours of concern and instances of misconduct
  2. Offering support and referrals for behaviours of concern 
  3. Reporting instances of misconduct to Campus Security: 
    • Non-emergency all campuses: 778.782.7991  
    • Emergency all campuses: 911  
  4. Reporting instances of student misconduct to the Office of Student Support:
  5. Covid-19 related support for students

Distinguish between behaviours of concern and instances of misconduct

Identify the experience or behaviour you are witnessing—then read the recommended response.

  • Uncomfortable

    You are uncomfortable with a student's behaviour but the student is not acting in a way that is distressed, disruptive, disturbing or dangerous.

    Read More

  • Distressed

    A student seems distressed in word, appearance or action but behaviour is not disruptive.

    Read More

  • Disruptive

    A student's behaviour is disruptive: examples include yelling or refusing to follow direction; sending numerous repetitive emails or phone calls.

    Read More

  • Disturbing

    A student's behaviour is disturbing: examples include aggression, though not directed at specific people; destruction or damage to property; indirect aggressive words or actions; fascination with violence by words or action.

    Read More

  • Potential Danger

    A student discloses a history of violence (as participant or recipient) and/or fear of someone coming to harm them.


    A student exibits persistent, unwanted or obsessive contact or other harassment by phone, email or in person.

    Read More

  • Danger/Threat

    A student expresses by word or action a direct threat to harm self or others.

    Read More

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Who We Are

Mission statement

The Office of Student Support, Rights and Responsibilities supports students, faculty and staff in identifying signs that a student may be in distress. The office helps connect the SFU community with the appropriate support.

Meet the team

Staff members bio and pictures to be added shortly.

Campus Partners

See all campus partners

Additional resources