Help and support

There are a number of university resources dedicated to keeping you safe, well and connected. If you need help, please reach out.

Support for staff


Employee and Family Assistance Program (EFAP)


The SFU Employee and Family Assistance Program (EFAP) provides confidential, professional assistance to help you or your family members resolve problems that affect your personal and work lives, including but not limited to stress, anxiety and depression; marriage counselling; family conflicts; alcohol and drug dependency; and grief and bereavement.

Critical Incident Support

A Critical Incident (or Significant Event) is a traumatic event that creates a strong emotional reaction. This reaction may interfere with an individual’s ability to manage normal day-to-day activities or have a large negative impact on the people involved or community members that have in some way been involved. Learn about the supports available.

Multifaith Centre


The Multifaith Centre seeks to facilitate living one’s faith, to support the spiritual well-being of students, staff and faculty, and to increase the understanding of and respect for religious beliefs and practices across all three campuses.

Wellness & Recovery (W&R) office

The purpose of the Wellness & Recovery (W&R) office is to help create safe, healthy, inclusive and engaging work environments, reduce absenteeism, and provide meaningful opportunities and accommodations for those with ongoing illness and disabilities.

Room Finder - Washroom Search

The latest update to SFU Snap and Room Finder allows users to see the locations of washrooms across SFU’s three campuses, as well as filter results to search specifically for accessible and inclusive washrooms. Learn more.




Supports and services are available to anyone impacted by bullying and harassment at SFU. If you have witnessed or experienced bullying or harassment, please visit SFU’s Bullying & Harassment Central to learn more about the supports and services available to you and explore your reporting options, if that is something you wish to consider.

Safety & Risk Services (SRS)

Emergency: 778.782.4500
General Enquiries: 778.782.3100

The SRS team responds to incidents involving safety and risk and supports individuals impacted by incidents that affect their safety or wellbeing.


Safe Walk

Burnaby: 778.782.3100
Surrey: 778.782.7070
Vancouver: 778.782.5029

The Safe Walk Program provides a security escort to support individual safe travel on campus 24/7.

Sexual Violence Support & Prevention Office (SVSPO)


The SVSPO is a trauma informed and survivor-centered service which offers support to campus community members impacted by sexual violence and misconduct, regardless of when or where the incident took place. It offers confidential support, information and referrals at any SFU campus or an alternate location. The SVSPO also provides educational programming and initiatives.

Your Rights

Human Rights Office (HRO)


The HRO provides students, faculty and staff with impartial advice, support and education services on human rights, including discrimination and harassment based on a protected ground under the B.C. Human Rights Code. Students, faculty and staff are welcome to book a confidential consultation with the Director of the HRO to discuss their human rights related concerns and to explore the complaint process under SFU’s Human Rights Policy.

Staff Support

Equity, Diversity and Inclusion

Nadia Mallay, Director, Equity, Diversity and Inclusion