Connect with Us

Our case managers are available Monday-Friday, 9am-4:30pm (excluding statutory holidays). Appointments may be held outside of these hours, by request. For after-hours support, please visit our Get Help page for 24/7 services.

Virtual Support

Please call 778.782.7233, email, or text to connect with a case manager at their cell numbers listed below. Or come to one of our Zoom drop-in sessions. No appointment is necessary.

Zoom drop-in session times:

  • Mondays and Thursdays: 10:30am-12:30pm 
  • Tuesdays and Wednesdays: 1:30-3:30pm

Please note that clicking Drop In Here during the times listed above will move you to a private waiting room. An SVSPO case manager will invite you to join the private virtual meeting room once it is available.

To disclose information and receive support anonymously, you may choose to have your video off and/or to display a name of your choice during the virtual session.

In-Person Support

Our case managers can meet with you by appointment at any of our three campuses. Or contact us to discuss off-campus meeting location options.

Please call our support line 778.782.7233, email, or text a case manager directly to book an in-person appointment.

We have moved! The SVSPO has re-located to West Mall Centre (WMC) 1301. The wayfinding video below explains how to get to our new location from the Tim Hortons in West Mall Centre.

Share Your Feedback 

We'd love to get your feedback on your experiences with the SVSPO.

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Meet Our Team

Case Manager

Julie Glazier (she/her/hers)
Cell: 604.834.2862


Paola Quirós-Cruz

Educational Specialist

Belinda Karsen (she/her/hers)


Shereen Khan (she/her/hers)


CJ Rowe (they/them/theirs)

Case Manager

Melanie Crudgington (she/her/hers)
On Leave