Contact Us

Due to precautionary measures recently put in place to address COVID-19, all in-person advising appointments going forward will be changed to online appointments. Until further notice, we will only offer advising services by phone or online. Please contact if you have any concerns.

For more information about COVID-19 and on SFU's response to COVID-19, please visit COVID-19 FAQs. Thank you for your patience and understanding at this time.


For questions about the Back on Track program, check our BOT FAQ page:

Appointments for Current or Prospective Back on Track Students

If you're thinking of joining the program, click on the button below to book your RTW Information Session. 

If you're currently in the Back on Track program, you can use the BOT Booking Page for:

  • Back on Track General Advising Appointments
  • Intake Appointments
  • Term 1 Components (Learning Plans, Cohorts, International Student Events, and more)

The booking page works best in the Chrome browser. If you are not able to open the link above, please try closing all your browsers and open the link again, or you can also email us at for assistance.

Registration/Technical Difficulties

If you are trying to register for an appointment or session and are having difficulty, you can email for technical help here: