FREQUENTLY ASKED QUESTIONS
ENROLLMENT IN CLASSES/REGISTRATION
Appeals and Complaints
Prospective students from high schools, technical institutes, colleges or partway through a non-SFU university program – as well as those considering a second degree or an internal transfer from within SFU – should visit our Admissions page as well as the main SFU Admission page.
ENROLLMENT IN CLASSES/REGISTRATION
You should read the SFU Calendar and work through your program checklist. Specific questions about which courses to choose can be answered by an advisor.
There isn’t much you can do to improve your chances over other students. But you may want to attend the class at the beginning of the semester. The waitlist will stop running after the fifth instructional day – after which students visit an advisor to register for a spot if one becomes available. These are filled on a first-come, first-served basis.
On the fifth day of classes. For example, if courses start on a Tuesday, the system stops enrolling students on the waitlist the following Monday night.
This could be due to one of several issues, especially if you are a second-degree student. Please see one of advisors or email evidence of your pre-requisite to the advising office – contact information is linked at the top of this page. Students who otherwise meet the prerequisites but are still experiencing problems enrolling should send an email to firstname.lastname@example.org with name, student number, lecture and preferred lab (if applicable). If possible, include the type of error message produced by the SIS Student Information System.
Please refer to the SFU deadlines page for more information. Students can seek entry into a course in the second week of classes by seeing an advisor. Students seeking entry in the third week need instructor permission and will then be enrolled by an advisor. If you believe your case is exceptional, please see an advisor.
If you believe there is a reasonable solution to the conflict, then you may approach the professors of both courses for permission to enroll despite the conflict. If both professors agree to your proposed solution, an advisor can enroll you in the course. Professors may choose to withhold permission for any reason and are not required to accommodate conflicts.
SFU publishes final exam schedules to help students make course choices that include the implications of their exam workload. If you are not able to take alternate courses, accommodations are usually made by the instructor of the middle exam. If that instructor does not make an accommodation, see an advisor for the department in which the course is offered.
Mechatronic Systems Engineering is a challenging program and many students find they have some difficulty along the way. Ensure you are attending classes, asking questions in your professor’s office hours and seeking help from your peers in class. You can also visit an academic advisor for help and support.
There are also a number of resources at the Student Learning Commons in the Library.
Yes. In some cases, permission is granted by the Associate Dean of the Faculty in which you are enrolled to repeat more than five courses. If you are in this situation, you are in danger of failing out of your program and you must see an advisor in person as soon as possible. The student system may allow you to enroll in repeated courses. This does not mean you are approved and you may find there are consequences for ignoring this rule up to and including an inability to graduate from a program that you have otherwise completed.
You will need permission from the department that offers the course and usually the program in which you are enrolled. This usually starts with seeing the advisor for that department. If you need a third attempt at a course, you should also talk to an advisor about how you can do better in your courses.
APPEALS AND COMPLAINTS
National Engineering Accreditation requires that the MSE program ensures adequate progress towards graduation for each student. To meet this requirement, students in the program are required to take a minimum of 12 units per semester. In several cases, students are granted permission to take fewer than 12 units in a given semester.
Typical reasons include:
- Fewer than 12 units of required courses available.
- A GPA below 2.4 and a plan to use the additional time to improve your study skills.
- Taking a course while on a registered co-op semester.
Students must see an advisor in person prior to making the appeal unless they are out of town for an extended period. Students who cannot come in should email the reasons and the information required to email@example.com.
There is a system in place to ensure grades awarded by professors are fair and generally consistent across students and multiple offerings of the same course. To be successful, a student appealing a grade usually requires clear evidence of a mistake or miscalculation. Begin by speaking to your professor about your grade, asking for reasons for the grade, an example of work that was awarded a higher grade and advice for how you can improve in the future. If you feel the explanation is not in line with the work you submitted, you may ask them about re-evaluation. If the professor is not open to re-evaluation, consider the procedure outlined here.
We also encourage you to first see the SFU Ombudsperson to see if they believe you have a good case:
Following your discussion with the professor and the ombudsperson, MSE students appeal a grade to the Chair by submitting an appeal form
You may do this following a pre-requisite request using the MSE appeal form, available here.
In most cases, admissions appeals are not successful.If you are a current SFU student seeking a transfer, you should see an advisor. If you are not yet an SFU student, you should see the Senate Appeal Board page for further information.
Note that there are usually many opportunities in the course of one’s education to be admitted to the program and several pathways designed for people with different profiles. In general, students who have demonstrated they are likely to be successful in the program are able to gain admission. We recommend talking to an advisor if you would like to explore how to be admitted in the future.
First, review and draft your letter for the form on this page.
Then, see an advisor – bring your draft and your transcript. They will advise you about the process and then you may submit the form for consideration.
In some cases, degree requirements can be waived when a student makes the case that their circumstance is exceptional. You can make a case using the MSE appeal. It is best to consult an advisor with a draft of your appeal and the documentation you have to support your case first.
If your complaint is about something happening in a course, or about a TA, you should speak in person with the professor for the course during their office hours.
If your complaint is about a professor or a course, you should contact the Undergraduate Chair
If your complaint is about advising services, email the Manager of Student Affairs for the Faculty of Applied Sciences
If you are not sure who should receive your complaint, contact the Manager of Academic and Administrative Services