Building a Case for Business Change

Learn to create positive and achievable change to help your organization succeed in today's complex and changing world.

In this course, you will learn to break the change process into manageable steps, beginning with analyzing the current state from a variety of perspectives. You will learn to generate insights about the organization and its customers to identify the right problem(s), seek alternative resolutions and assess the implications of each.

You will then combine your findings into a compelling business case that communicates a clear and effective vision across the organization.

IIBA professional development hours: 14
See other eligible courses.

This course is available at the following time(s) and location(s):

This course is available at the following time(s) and location(s):

Campus Session(s) Instructor(s) Cost Seats available  
Online - Scott Hayward $860.00 25 Register

Course schedule: Classes run online from 8:30 a.m. to 4:30 p.m. Pacific Time.

What will you learn?

After completing this course, you should be able to do the following:

  • Analyze an organization’s key stakeholders and industry position to guide the focus of a business case
  • Assess existing systems and the organization’s future strategy to pinpoint the right problem(s) to solve
  • Evaluate alternative solutions that balance priorities and align with the organization’s future strategy
  • Assess organizational readiness to adapt to proposed changes in a business case
  • Develop a staged delivery approach to prepare stakeholders and the organization to strategically adapt to proposed changes
  • Create a cohesive business case communicating a compelling value proposition for an organization

How will you learn?

The course features a wide variety of instructional techniques, including facilitated group discussions, thought-provoking exercises that encourage experimentation and analysis, and instructor presentations of theory and best practices.

You will complete regular course reading and participate in exercises, group discussions, case studies and presentations.

How will you be evaluated?

We’ll evaluate your performance in this course on a pass/fail basis using a combination of in-class or take-home assignments, individual or group projects, presentations, participation and attendance. We expect you to participate in discussions and activities and complete all assignments.

Textbooks and learning materials

To complete the Business Analysis Certificate program you will need to pass all nine courses. You will also be expected to have read A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide v3), which you can purchase through the IIBA website. In this course, we will reference relevant chapters of the BABOK® Guide.

Hardware and software requirements

You will need a computer that is connected to the internet so that you can access Canvas, our online course management system. You can check if your browser is compatible with Canvas by accessing Canvas guides here. We recommend you use Google Chrome or Firefox.

Also, you will need to enable your computer’s audio and microphone to participate in live sessions offered through Zoom Meetings.

You can find more information on our About Online Learning page. 

Note: To participate in this course, please be sure to use a computer capable of running Office 365. 

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