Building a Case for Business Change

Learn to create positive and achievable change to help your organization succeed in today's complex and changing world.

In this course, you will learn to break the change process into manageable steps, beginning with analyzing the current state from a variety of perspectives. You will learn to generate insights about the organization and its customers to identify the right problem(s), seek alternative resolutions and assess the implications of each.

You will then combine your findings into a compelling business case that communicates a clear and effective vision across the organization.

IIBA professional development hours: 14


Location: Online
Duration: 2 days
Tuition: $860
Can be applied to:
Business Analysis Certificate

Upcoming Offerings

Register for a course at any time, with the option to apply to a program later.

Start Date
Seats Available
Start DateSat, Aug 19, 2023
  • Sat, Aug 19, 8:30 a.m. – 4:30 p.m. Pacific Time (virtual class)
  • Sat, Aug 26, 8:30 a.m. – 4:30 p.m. Pacific Time (virtual class)
InstructorScott Hayward
Seats Available25

What you will learn

After completing this course, you should be able to do the following:

  • Analyze an organization’s key stakeholders and industry position to guide the focus of a business case
  • Assess existing systems and the organization’s future strategy to pinpoint the right problem(s) to solve
  • Evaluate alternative solutions that balance priorities and align with the organization’s future strategy
  • Assess organizational readiness to adapt to proposed changes in a business case
  • Develop a staged delivery approach to prepare stakeholders and the organization to strategically adapt to proposed changes
  • Create a cohesive business case communicating a compelling value proposition for an organization

How you will learn and be evaluated

  • Prepare to spend 6–10 hours per week on coursework
  • Expect reading, exercises, group discussions, case studies and presentations

You will be evaluated on a Pass/Fail basis on:

  • Assignments
  • Individual or group projects and presentations
  • Participation and attendance

To graduate with the Business Analysis Certificate, successfully pass all nine courses.

Learning Materials

Course fees do not include textbooks. We recommend you purchase your textbook as soon as you’ve registered. We will provide additional course materials online.

Required textbook:

A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide v3). Available through the IIBA website. We will expect you to have read the textbook, as this course will reference relevant chapters.

Technical Requirements

For online courses, you will need a computer with audio and microphone that is connected to the internet. Canvas is the online system that will be used for the course. For more information and online support, visit Online Learning.

Note: To participate in this course, please be sure to use a computer capable of running Office 365. 

Professional development credits

SFU is an Endorsed Education Provider (EEP™) with the International Institute of Business Analysis™ (IIBA®). This course can be applied towards professional development hours for the Certified Business Analysis Professional™ (CBAP®) designation.