BAC125

Business Analysis: Critical Thinking and Problem-Solving

In this course you will differentiate between analytical thinking and problem-solving techniques. You'll explore creative thinking, systems thinking, decision trees and root cause analysis. You will also learn to work with stakeholders to help them understand the impact of proposed changes.

Your work as an analyst will generally result in significant organizational change. Identifying the potential effects of your recommended solutions will enable you to help organizations adapt and embrace change.

IIBA professional development hours: 14

Overview

Location: Online
Duration: 2 days
Tuition: $860
Can be applied to:
Business Analysis Certificate

Upcoming Offerings

Register for a course at any time, with the option to apply to a program later.

Start Date
Schedule
Location
Instructor
Cost
Seats
Available
Action
Start DateSat, Jan 8, 2022
Schedule
  • Sat, Jan 8, 8:30 a.m. – 4:30 p.m. Pacific Time (virtual class)
  • Sat, Jan 15, 8:30 a.m. – 4:30 p.m. Pacific Time (virtual class)
LocationOnline
InstructorShivaji Kumar
Cost$860.00
Seats Available23
ActionRegister
Start DateSat, Jun 18, 2022
Schedule
  • Sat, Jun 18, 8:30 a.m. – 4:30 p.m. Pacific Time (virtual class)
  • Sat, Jun 25, 8:30 a.m. – 4:30 p.m. Pacific Time (virtual class)
LocationOnline
InstructorShivaji Kumar
Cost$860.00
Seats Available25
ActionRegister

What you will learn

After completing this course, you should be able to do the following:

  • Apply techniques for decision-making and analysis to business problems and solutions
  • Evaluate how change impacts a business from a holistic perspective
  • Assess acceptance and evaluation criteria to choose the solution that adds the most value to an organization
  • Validate that proposed solutions best support fundamental business principles and practices
  • Model possible consequences of a variety of decision matrices that best align with the needs of stakeholders

How you will learn and be evaluated

  • Prepare to spend 6–10 hours per week on coursework
  • Expect reading, exercises, group discussions, case studies and presentations

You will be evaluated on a Pass/Fail basis on:

  • Assignments
  • Individual or group projects and presentations
  • Participation and attendance

To graduate with the Business Analysis Certificate, successfully pass all nine courses.

Learning Materials

Course fees do not include textbooks. We recommend you purchase your textbook as soon as you’ve registered. We will provide additional course materials online.

Required textbook:

A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide v3). Available through the IIBA website. We will expect you to have read the textbook, as this course will reference relevant chapters.

Technical Requirements

For online courses, you will need a computer with audio and microphone that is connected to the internet. Canvas is the online system that will be used for the course. For more information and online support, visit Online Learning.

Note: To participate in this course, please be sure to use a computer capable of running Office 365. 

Professional development credits

SFU is an Endorsed Education Provider (EEP™) with the International Institute of Business Analysis™ (IIBA®). This course can be applied towards professional development hours for the Certified Business Analysis Professional™ (CBAP®) designation.

Professional development credits

SFU is an Endorsed Education Provider (EEP™) with the International Institute of Business Analysis™ (IIBA®). This course can be applied towards professional development hours for the Certified Business Analysis Professional™ (CBAP®) designation.