Design Thinking Methods for Engagement

Everyone is creative. What we sometimes lack are the tools and confidence to bring our creativity into professional engagement settings. In this course, we’ll explore and practice a range of creative methods that can be used to bring people together to better understand and address complex issues, and have fun doing so.

You’ll learn about the concept of design thinking, a human-centred, systems-based approach that allows you to step back and redefine challenges and approaches in fresh ways. We'll focus on adaptable facilitation frameworks that can help you incorporate creative tools into your engagement strategies.


Location: Online 
Duration: 1 day
Tuition: $375
Can be applied to:
Dialogue and Civic Engagement Certificate

Upcoming Offerings

Register for a course at any time, with the option to apply to a program later.

Start Date
Seats Available
Start DateThu, Jan 23, 2025
  • Thu, Jan 23, 9:00 a.m. – 4:30 p.m. Pacific Time (virtual class)
InstructorSarah Hay
Seats Available20

What you will learn

After completing this course, you’ll be able to do the following:

  • Describe convergence of design thinking theory and creative engagement methods
  • Articulate a working definition of design thinking, including guiding principles
  • Demonstrate understanding of the double diamond design process, including the mindsets and various methods/tools available at each phase
  • Apply design research methods; define and frame a design opportunity; develop, refine and test ideas in response to initial problem space; present proposed design concept
  • Practice drawing exercises to help you with graphic illustration during creative, collaborative brainstorming
  • Build confidence in visual thinking—drawing simple forms to help you collaboratively communicate your ideas
  • Learning, practising and articulating the Design Jam process/framework – what it looks and feels like, and why it is an effective tool for civic engagement and collaborative problem solving
  • Apply an equity lens to design thinking methods for engagement

How you will learn and be evaluated

  • Advance readings
  • Assignments to be completed outside of scheduled class times
  • Lectures
  • Class discussions and exercises
  • Recommended reading

You will be evaluated on:

  • Class participation

Learning Materials

No textbook is required. We will provide all course materials online.

Technical Requirements

For online courses, you will need a computer with audio and microphone that is connected to the internet. Canvas is the online system that will be used for the course. For more information and online support, visit Online Learning.