In science and engineering, the term “user analysis” refers to the method scientists and engineers use to determine the characteristics of users and how those characteristics influence the development of systems or other technological products. For plain language writers, the term is used similarly. For writing to be effective and meaningful, you need to analyze the characteristics of your target audience and understand who will be receiving your communication.
In this course, you’ll learn how to plan and evaluate writing and writing contexts so that communications can be targeted specifically to your intended audience.
