Get Help
Have you explored our Self-Help Documentation and Frequently Asked Questions?
If you need additional help with SFU Mail, please refer to the following resources:
Staff, Faculty, Graduate Students, and Retirees
- Option 1: Contact any IT Service Desk (778-782-4828), or
- Option 2: Contact your department's technical support staff
Undergraduate Students
Contact the IT Service Desk at any campus.
In-Person Assistance
For in-person assistance, you may visit the IT Service Desks at any campus:
- Burnaby:
- SCP 9300 (Southeast corner of AQ)
- WMC 2262 (Close to Tim Hortons)
- Library (3rd floor, behind Reference Desk)
- Surrey: SRY 353
- Vancouver: Harbour Centre, Room 1300
System Status
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