Get Help

Have you explored our Self-Help Documentation and Frequently Asked Questions?
If you need additional help with SFU Mail, please refer to the following resources:

Staff, Faculty, Graduate Students, and Retirees

Undergraduate Students

Contact the IT Service Desk at any campus.

In-Person Assistance

For in-person assistance, you may visit the IT Service Desks at any campus:

  • Burnaby:
    • SCP 9300 (Southeast corner of AQ)
    • WMC 2262 (Close to Tim Hortons)
    • Library (3rd floor, behind Reference Desk)
  • Surrey: SRY 353
  • Vancouver: Harbour Centre, Room 1300

System Status

Need help finding your department's support staff? Search here:

Unit Contact