Contact us

SFU's Financial Aid and Awards Advisors can respond to your questions about government-issued student financial assistance, as well as questions you may have about SFU-based bursaries, scholarships, awards and other funding opportunities. 

General Contact Details

General inquiries: fiassist@sfu.ca 
U.S. Direct Loan: usloans@sfu.ca 
Open Scholarship: faawards@sfu.ca

Phone: 778 782 6930

Hours of operation:
Monday to Friday
10 AM to 12:30 PM and 1:30 PM to 3:30 PM

Graduate students inquiries

For questions about Graduate scholarships and awards, connect with your Department or the Faculty of Graduate Studies.

Mailing address

Financial Aid and Awards
MBC 3200
8888 University Drive
Burnaby, BC  V5A 1S6
Canada

Drop-in Advising (Zoom)

Our Zoom drop-in advising sessions are meant to provide quick, timely responses for current and future students, including SFU alumni. 

Hours of operation:
Monday to Friday
1:30 PM - 3:30 PM

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Book an Appointment

Book a 30-minute advising appointment with one of our Financial Aid advisors.

Current Students

If you're a current student and have an SFU computing ID, sign in through Advisor Link to book an in-person or virtual advising session with an Advisor from your success team.

Book an appointment

Future Students and Alumni

If you're a future student or an SFU Alumni, submit your Financial Aid and Awards questions to our team by email, or come to a virtual, drop-in advising appointment.  

Other Student Services

Some services are not managed by Financial Aid and Awards. For questions regarding the following topics, please contact the appropriate SFU office listed below.

Tuition, Payment Plans, and Refunds

For questions about tuition fees, payment plans, and refunds, connect with Student Accounts.

Enrolment, Transcripts, and other Official Documents

Contact Registrar and Information Services via LiveHelp for quick questions regarding goSFU, enrolment, academic dates and deadlines, tuition, University policies and regulations, transcript requests, SFU ID cards, form completion and custom letters. Sign in using your SFU computing ID through a secure connection.

Phone: 778 782 6930
Fax: 778 782 4969

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