Contact us

Drop-in Financial Advising

Drop-ins are on a first-come, first-served basis.

You will rarely wait longer than 5–10 minutes to see an advisor.  We will try to accommodate as many students as we can during these times.

Look for the self-service check-in

  • Step 1: Fill out and submit the online form to let us know you want to see a Financial Aid Advisor.
  • Step 2: Have a seat and wait in this area for someone to call your name. Please do not leave the immediate area or you may lose your turn

Burnaby campus


Location: Maggie Benston Centre (MBC) 3000 level

Monday, Tuesday and Thursday: 9:30am – 3:30pm
Wednesday: 9:30am - 2:00pm
Friday: 10:00am - 3:30pm


Surrey campus


Location: Advising Centre - Mezzanine Level - WestStone Group Grand Hall

Tuesdays between 9:30am – 1:00pm and 1:30pm – 3:30pm

Vancouver campus


Location: Registrar and Information Services - Harbour Centre

Thursdays: 10:00am – 5:00pm
The office is closed for a half hour period between 1:00pm & 2:00pm

Effective Spring 2016: Financial Aid and Awards Vancouver: Student Services reception: behind the Registrar and Information Services office

Mailing Address:

Financial Aid and Awards
MBC 3200
8888 University Drive
Burnaby, BC  V5A 1S6

Phone: 778.782.6930
Fax: 778.782.4722
e Email: