Contact Us

Our Financial Aid and Awards Advisors can respond to your questions about government-issued student financial assistance, as well as questions you may have about SFU-based bursaries, scholarships, awards and other funding opportunities. 

Connect with a Financial Aid and Awards Advisor

If you need help with the following:

  • Canadian student financial assistance (loans and grants)
  • Part-Time student financial assistance (information on how to apply and submit your application to us)
  • US student loans or Veteran Affairs funding
  • Bursaries
  • Work-Study 
  • Undergraduate scholarships and awards
  • Entrance scholarships
  • Funding for Indigenous students
  • Funding for students with permanent disabilities 

c-info Need help with something else? 

Need help with tuition payments, Provincial Scholarships Program Voucher, Student Account or Confirmation of Enrollment verification for RESP forms?  Please connect with Registrar and Information Services

Graduate scholarships and awards, please connect with your Department or Graduate and Postdoctoral Studies.

pin-3 Mailing Address:

Financial Aid and Awards
MBC 3200
8888 University Drive
Burnaby, BC  V5A 1S6
Canada

General Inquiries 

Email

Please allow 1 – 3 business days for a response from one of our Advisors. 

Phone advising

Hours of operation

Monday – Friday: 10:00 am to 3:30 pm
Advisors are not available between 12:30 pm – 1:30 pm

Phone: 778.782.6930 

Drop-in advising appointments

Our drop-in advising meetings on Zoom are meant to provide quick, timely responses for prospective and current students, including SFU alumni. These meetings are expected to be between 5-10 minutes in length.

Hours of operation:

Monday – Friday: 1:30 pm to 3:30 pm

Launch Zoom meeting  }

Troubles connecting with Zoom? Refer to this "how to" guide.

Book an appointment

Current students

Sign in to Advisor Link to book an appointment with an Advisor from your success team. We offer 30-minute, in-person and virtual appointments at the Burnaby, Vancouver and Surrey campuses. 

Book with an advisor  }

Troubles connecting with Zoom? Refer to this "how to" guide.

Prospective students & SFU alumni

We offer 30-minute, in-person and virtual advising appointments with an Advisor. Appointments must be booked 24 hours in advance. Please submit an email request to meet with a Financial Aid and Awards Advisor. 

Request an appointment }

Campus Locations

Burnaby campus

Maggie Benston Centre (MBC) 3000 level

Get directions

Surrey campus

Advising Centre, Mezzanine Level
WestStone Group Grand Hall

Get directions

Vancouver campus

Registrar and Information Services, Harbour Centre

Get directions