Business Analysis: Team Dynamics and Leadership

The business analyst’s ability to work effectively on a team is critical to the success of their work. This course will give you a solid understanding of the skills you need to develop and motivate teams and help them reach their goals.

Core topics include team dynamics, personality styles, teamwork, trustworthiness, leadership and influence.

This course is available at the following time(s) and location(s):

Campus Session(s) Instructor(s) Cost Seats available  
Vancouver 2 Gary Robinson $860.00 19 Register
Vancouver 2 TBA $860.00 25 -

What will you learn?

After completing this course, you should be able to do the following:

  • Explain the dynamics of team interactions
  • Identify different personality styles and explain how they influence individual and team performance
  • Explain the meaning of cultural diversity and the role it plays in individual and team dynamics
  • Lead teams and other stakeholders toward agreed-upon goals
  • Influence project outcomes
  • Describe the dynamics of negotiations and the skills required for influencing and reaching decisions
  • Explain how trustworthiness contributes to team success

How will you learn?

The course features a wide variety of instructional techniques, including facilitated group discussions, thought-provoking exercises that encourage experimentation and analysis, and instructor presentations of theory and best practices.

You will complete regular course reading and participate in exercises, group discussions, case studies and presentations.

How will you be evaluated?

We’ll evaluate your performance in this course on a pass/fail basis using a combination of in-class or take-home assignments, individual or group projects, presentations, participation and attendance. We expect you to participate in discussions and activities and complete all assignments.

Textbooks and learning materials

To complete the Business Analysis Certificate program you will need to pass all nine courses. You will also be expected to have read A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide v3), which you can purchase through the IIBA website. In this course, we will reference relevant chapters of the BABOK® Guide.

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