Evaluating Engagement

We may have an instinct that it’s important to engage with stakeholders on a given issue, but how do we demonstrate that what we're doing is ‘working’? How do we know we’ve chosen the right tools, and that we’re engaging the right people? How do we know we’re even asking the right questions, or if we’re making an impact?

Based on the premise that evaluation should always be useful, this course includes primers on key evaluation concepts such as typical evaluation approaches, theory of change models, and how to develop an evaluation plan. Above all, it will teach you how to employ evaluative thinking as a learning strategy, in order to strengthen your work and achieve greater impact.

You will have the opportunity to apply course material to your own work. We encourage you to have in mind an engagement project you’d like to evaluate to work on, or you may use a provided case study.


Location: Online 
Duration: 1 day
Tuition: $375
Can be applied to:
Dialogue and Civic Engagement Certificate

Upcoming Offerings

Register for a course at any time, with the option to apply to a program later.

Start Date
Seats Available
Start DateFri, Dec 6, 2024
  • Fri, Dec 6, 9:00 a.m. – 4:30 p.m. Pacific Time (virtual class)
Seats Available22

What you will learn

After completing this course, you’ll be able to do the following:

  • Explain the role of evaluation in civic engagement programs
  • Choose an appropriate evaluation approach
  • Develop an evaluation plan
  • Select appropriate data-collection methods
  • Plan to communicate evaluation findings

How you will learn and be evaluated

  • Advance readings
  • Assignments to be completed outside of scheduled class times
  • Lectures
  • Class discussions and exercises
  • Recommended reading

You will be evaluated on:

  • Class participation
  • Assignments 

Learning Materials

No textbook is required. We will provide all course materials online.

Technical Requirements

For online courses, you will need a computer with audio and microphone that is connected to the internet. Canvas is the online system that will be used for the course. For more information and online support, visit Online Learning.