Strategic Communication and Working Alliances

This course will help you build the alliances you need with clients, employers, unions, professionals and community stakeholders, with the goal of integrating people with disabilities into the workplace.

We’ll emphasize the role of effective strategic communication, partnership and collaboration in working with individuals, groups and organizations, including diverse populations. You'll explore the key elements of rehabilitation practices, including self-evaluation, developing sound assessment and interviewing skills, working with resistant or difficult individuals and navigating typical organizational and environmental challenges.

You will also be exposed to a variety of client populations and settings in order to develop appropriate interventions and approaches for different situations. You'll also learn to assist employers in identifying and developing workplace accommodations and supports for workers with disabilities.

Course seats are reserved for diploma students until approximately one month before the start date. To take this course individually, click on Register or Join Waitlist below.

This course is available at the following time(s) and location(s):

This course is available at the following time(s) and location(s):

Campus Session(s) Instructor(s) Cost Seats available  
Surrey 3 Jody Hawley $795.00 4 Register
Surrey 3 Jody Hawley $795.00 0 Join Waitlist

What will I learn?

After completing this course, you should be able to do the following:

  • Understand a variety of perspectives in order to anticipate, assess and address concerns associated with disabilities in the workforce
  • Use relevant research literature to dispel myths associated with workers with disabilities 
  • Develop a business case for including people with disabilities in the workplace
  • Understand the role of rehabilitation practitioners in developing and retaining employees with disabilities
  • Recognize the attitudes, skills and knowledge necessary to support partnerships, including effective communication skills
  • Balance the rehabilitation professional's ethical responsibility to the worker with the disability, the employer, the feepayer and the requirement for societal advocacy
  • Access the resources and supports needed to accommodate workers with disabilities
  • Understand the workings of negotiation conflict resolution

How will I learn?

This course consists of lectures, role-playing and group discussions. Classes are during the day, from 8:30 am to 4:30 pm, at SFU's Surrey campus.

Besides attending all 21 hours of classes, you must participate in discussions, review all handouts and complete the homework assignment.

How will I be evaluated?

We evaluate this course through individual and group exercises, and a final written assignment.

Textbooks and learning materials

There is no textbook required for this course. On the first day, you will receive a binder containing course materials. We'll also provide handouts and suggested reading. 

Professional development credits

This course may meet the requirements for the following designation:

This course is also pre-approved for continuing education credits from the following organizations: