Instructor FAQ

Which courses are currently using SFU’s online evaluation system?

All faculties have adopted the SETC program for Summer 2020

Are teaching assistants included in the evaluation process?

At this point in time, TSSU has not yet agreed to allow the university to use SETC to evaluate TAs and TMs.  They have only made an exception for some of their members, specifically Sessional Instructors.  This is an item that will need to be negotiated by Labour Relations.  LR has confirmed that there is no obligation in the Collective Agreement to do course evaluations.

How are students notified about the course evaluations?

Students receive an email inviting them to evaluate their course two weeks before the last day of class, followed by several email reminders. They can log in at any point during the final two weeks to complete their online evaluation. However, to ensure high response rates, we encourage you to provide them with time in class to fill out their evaluation forms.

How can I know whether students in my class have completed their evaluations?

You can log in to the SETC system ( at any time during the evaluation period to see the response rate for your course. However, you will not be able to see which individuals have completed the evaluation.

How do I log in to the SETC system to view my reports?

Log in here:

Once you are logged in, click Reports in the left sidebar.

How do I log in to pick questions that I would like to add to the evaluation form?

Early in the semester you will receive an email message with a link inviting you to choose your questions for the evaluation form. You will have the option of creating up to four questions by following the link.

What happens if I don't pick or create my own questions?

Your students will still receive an evaluation form that includes institutional, Faculty-level and departmental questions.

Who sees the results of my student evaluations?

** The resulting data from the fall 2020, spring 2021 and summer 2021 evaluations will only be provided to instructors. **

The SETC system generates a report from the results of your course evaluation.

You receive the responses to all questions on the evaluation form.

The head of your academic unit (i.e., Chair or Director) receives the responses to all questions on the evaluation form EXCEPT the ones that you chose or created.

The Dean of your Faculty sees aggregated results from all courses within the Faculty, again with the exception of the answers to questions created by individual instructors.

Why can’t I log in to the system?

Please ensure that you are using your SFU Central Authentication Service (CAS) login ID, and not an alias.

For example, raperson, and not random_person.

I just got an email from a student who says he dropped my course, but still received an evaluation invitation. Why did that happen?

The SETC system uses a "snapshot" of student data provided by Student Services at a particular point in time. This means that students enrolled in a course during Week 10 of the semester will receive an evaluation invitation even if they subsequently drop the course.

How do I confirm my personalized questions have been added to my evaluation?

On the “My Dashboard” page, the course evaluation system shows the status of any tasks assigned to you (see picture below). If the task shows as “Completed,” your questions have been successfully submitted.