Display Name and Sender Address (For Staff/Faculty/Sponsored)
Staff, Faculty, or Sponsored Accounts
Your display name and sender address in SFU Mail are obtained from your SFU Directory settings (https://www.sfu.ca/sfuds). Please note that changes in the SFU Directory Service may take up to two hours to appear in SFU Mail.
If you are staff or faculty member as well as an active student, the following instructions will also apply to you:
Students: Take Note!
If you are student with no other staff/faculty roles at SFU, there is one additional step to take into account for Display Name/Sender Address settings. Learn more in the instructions for students.
Change Your Display Name
You may find that your display name in SFU Mail is not set to your preferred name. This can be changed by following the steps below:
1. Type www.sfu.ca/sfuds into your browser's address bar. Login with your staff/faculty/sponsored account for full access. Take note that if you are logged in as another account, you must first logout then login with the account you want to edit.
2. Once you are logged in, click [ Edit My Entry ] in the top right hand corner of the screen.
3. In the Display Name field, enter your desired first and last name, then press Save Changes. Note that most common accented/special characters (e.g., ç, é, ü, ñ, etc.) are now supported.
Please note: these changes will take effect in other SFU services, such as SharePoint.
4. You can then log into OWA to view the change to your preferred display name by clicking the profile photo in the top right hand corner. Please note that the changes made in SFU Directory Services may take up to two hours to appear in SFU Mail.
Change Your Sender Address
All SFU accounts have a primary email address (formatted as computingID@sfu.ca) as well as one or more email aliases (commonly formatted as firstname_lastname@sfu.ca). If you find that your sender, or 'From' address in SFU Mail is not set to your preferred email alias, this can be changed by following the steps below:
1. Type www.sfu.ca/sfuds into your browser's address bar. Login with your staff/faculty/sponsored account for full access. Take note that if you are logged in as another account, you must first logout then login with the account you want to edit.
2. Once you are logged in, click [ Edit My Entry ] in the top right hand corner of the screen.
3. In the Preferred Email drop down menu, select your desired alias, then press Save Changes.
4. You can then log into OWA to view the change to your preferred sender address by clicking the profile photo in the top right hand corner. Please note that the changes made in SFU Directory Services may take up to two hours to appear in SFU Mail.
