Crisis Intervention

Recognizing how a crisis affects your wellbeing is essential to mitigating its impact on you and on those entrusted to your care. In this course, you will explore the dynamics of crisis and crisis intervention, including the human stress response (the flight, fight or freeze mechanism), the nature of “shock” and the signs of distress and crisis.

The course will equip you with the tools you need to assess grief associated with loss and change, focusing on the elements that determine the effects of grief: the intensity of emotions, the personal values and the long-term effects connected to loss, and the resiliency needed to adapt to change. You will also learn the principles of psychological first aid and critical incident stress management and how to apply them in the aftermath of a traumatic event.

This course is available at the following time(s) and location(s):

Campus Session(s) Instructor(s) Cost Seats available  
Online - - TBD $650.00 29 Register

Schedule clarification: Online courses begin on the first date listed and end six days after the last date listed. The interim dates/times are not your actual online class times.

What will I learn?

By the end of the course, you will be able to:

  • Define a crisis, crisis intervention and the role of appraisal
  • Identify physiological, cognitive, emotional and behavioral responses 
  • Outline risk factors and coping strategies for post-traumatic stress disorder
  • Understand how spirituality, grief and the family play a role in crisis intervention
  • Outline risk, support and contributing factors for building resiliency
  • Evaluate rehabilitation and return to work policies to support crisis
  • Define psychological first aid (PFA) and critical incident stress debriefings (CISD)
  • Generate a crisis response plan for an individual, group or organization

How will I be evaluated?

  • Assignment
  • Participation in online discussions
  • Examination

Hardware and software requirements 

We deliver this course using SFU's online course management system, Canvas. You will receive course details and Canvas access instructions on the first day of the course. You can check if your browser is compatible with Canvas here.

New to online learning? See About Online Learning for helpful videos and additional information.

Learning materials

You will access course materials online using Canvas