What are the steps in designing, implementing, and learning from an effective public engagement process? How can you properly diagnose power dynamics and bias – both internally and externally – to inform better engagement design?
This course covers the entire design process, with a focus on meeting community and stakeholder expectations for public engagement. You will identify strategies for ensuring that organizations embed and maintain public engagement values and practices over the long-term. You will also learn how to broaden and diversify the people and perspectives engaged, enriching the process.