Organizational Behaviour

Study the interaction between individuals and groups in organizations; how to predict and understand events; the influence of values, attitudes, personality, and emotion on individual behaviour; and the implications of specific behaviours on the organization. Topics include communication and motivation, team dynamics, leadership, the role of politics and power, conflict and negotiation, organizational culture, and change management.

Note: This course has been replaced by CHRM210 Organizational Engagement for the Human Resources Management Certificate program.


Location: Online
Format: Self-paced within deadlines set by instructor
Duration: 11 weeks

What you will learn

After completing this course, you’ll be able to do the following:

  • Develop an understanding of organizational behaviour issues within an organization
  • Appraise organizational behaviour at the individual and group level within the context of Canadian business
  • Evaluate team dynamics and communication strategies within an organization
  • Assess mitigation approaches toward organizational conflict 

How you will learn and be evaluated

  • Prepare to spend 6–10 hours per week on coursework
  • Expect readings and other assignments on a weekly basis
  • Plan to access the course at least once every few days to keep up with your work and class discussions

You will be evaluated on:

  • Assignments
  • Individual or group projects
  • Participation and attendance

Learning Materials

Course fees do not include textbooks. We recommend you purchase your textbook as soon as you’ve registered. We will provide additional course materials online.

Required text:

McShane, S.L., Steen, S.L., & Tasa, K. Canadian Organizational Behaviour, 11th edition. McGraw-Hill Ryerson Limited, 2021. Purchase options are available through McGraw-Hill.

Technical Requirements

For online courses, you will need a computer with audio and microphone that is connected to the internet. Canvas is the online system that will be used for the course. For more information and online support, visit Online Learning.

Professional Development Credits

This course may meet the requirements for the following designation: