Study the interaction between individuals and groups in organizations; how to predict and understand events; the influence of values, attitudes, personality, and emotion on individual behaviour; and the implications of specific behaviours on the organization. Topics include communication and motivation, team dynamics, leadership, the role of politics and power, conflict and negotiation, organizational culture, and change management.
Schedule clarification: This course begins on the first date listed and ends six days after the last date listed. Between those times, you work at your own pace within the timelines set by the instructor.
What will I learn?
After completing this course, you should be able to do the following:
- Develop an understanding of organizational behaviour issues within an organization
- Appraise organizational behaviour at the individual and group level within the context of Canadian business
- Evaluate team dynamics and communication strategies within an organization
- Assess mitigation approaches toward organizational conflict
How will I learn?
Prepare to spend six to 10 hours per week on coursework, which may include discussions, workshops, case studies, projects, papers, assignments and/or group presentations. You can expect reading and other assignments on a weekly basis.
You do not have to be online at specific times, but you should plan to access the course at least once every few days to keep up with your work and group assignments.
How will I be evaluated?
- Assignments (individual and group)
- Participation in online discussions
Textbooks and learning materials
Course fees do not include textbooks or other materials. We recommend you purchase your textbook as soon as you've registered:
McShane, S.L., Steen, S.L., & Tasa, K. Canadian Organizational Behaviour (11th ed.), McGraw-Hill Ryerson Limited (2021). Purchase options are available through McGraw-Hill.
Hardware and software requirements
We deliver this course using SFU's online course management system, Canvas. You will receive course details and Canvas access instructions on the first day of the course. You can check if your browser is compatible with Canvas here.
New to online learning? See About Online Learning for helpful videos and additional information.
Professional development credits
This course may meet the requirements for the following designation(s):
- Qualified Administrative Assistant (QAA)
- Certified in Management (CIM)
- Certified Payroll Manager Program - Certified Payroll Manager Certification (CPM)
- General Business Studies Program (GSP) Fellow of the Credit Union Institute of Canada (FCUIC)
- Management Studies Program (MSP) Associate of the Credit Union Institute of Canada (ACUIC)
- Associate of the Institute of Canadian Bankers (AICB)
- Supply Chain Management Professional
- Chartered Professional in Human Resources (CPHR)