Performance Management

Performance management is the continuous process of measuring and developing individual and team performance, and aligning performance with organizational goals. Learn how to create and implement a performance management system that helps employees perform at their best. You’ll get hands-on practice at coaching for performance.


This course is available at the following time(s) and location(s):

Campus Session(s) Instructor(s) Cost Seats available  
Vancouver 12 Maureen Ewing $599.00 29 Register
Online - David Berrington $599.00 27 Register
Surrey 6 - $599.00 29 Register

For campus-based courses, registration may close up to one week before the course begins.  

For online offerings, registration may close up to two business days before the course begins. Your course begins on the first date listed and ends six days after the last date listed. The interim dates/times are not your actual online class times.

What will I learn?

After completing this course, you should be able to do the following:

  • Describe the role of performance management in creating organizational effectiveness
  • Distinguish performance management from performance appraisal
  • Describe the concept of a reward system and its relationship to a performance management system
  • Derive employee performance standards from organizational process improvement initiatives
  • Describe how to design compensation strategies that link organizational rewards with employee performance
  • Assess performance using a competency framework
  • Practise measuring and providing feedback on performance
  • Create performance improvement plans
  • Demonstrate effective coaching to encourage performance improvement

How will I learn?

You may take this course in the classroom or online. Classes may consist of a combination of lectures, discussions, workshops, case studies, examinations, projects, papers, assignments and/or group presentations.

Whether you're studying in class or online, prepare to spend six to ten hours per week on coursework. You can expect reading and other assignments on a weekly basis.

Online students: You do not have to be online at specific times, other than for examinations, but you will need to be online regularly. You should plan to access Canvas at least once every few days to keep up with your work and group assignments.

How will I be evaluated?

If you're taking a classroom course:

  • Assignments (individual and group)
  • Examinations
  • Participation/Attendance

If you're taking an online course:

  • Assignments (individual and group)
  • Participation in online discussions
  • Weekly quizzes and exercises
  • Examinations

Textbooks and learning materials

Course fees do not include textbooks or other materials, which you may purchase from the SFU Bookstore. We recommend you purchase your textbooks as soon as you've registered. The quantities are limited at the bookstore.

If you're taking a classroom course:

The textbook for the course is Performance Management by Aguinis (2013, 3rd ed., ISBN:9780132556385). An ebook is available.

If you're taking an online course:

The textbook for the course is Performance Management by Aguinis (2013, 3rd ed., ISBN:9780132556385). An ebook is available. 

You will access other course materials using SFU's online course management system, Canvas. You will receive course details and Canvas access instructions on the first day of the course. You can check if your browser is compatible with Canvas here.

Professional development credits

This course may meet the requirements for the following designation(s):

English language requirements

To succeed in our programs and courses, you will need an advanced level of written and spoken English. If you are unsure whether your English language skills are sufficient, we recommend you complete the International English Language Testing System (IELTS) with a minimum overall band score of 6.5 (unless otherwise noted). If you have questions or concerns about your English language proficiency, we encourage you to contact your local IELTS Test Centre.

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