Performance Management

Performance management is the continuous process of measuring and developing individual and team performance, and aligning performance with organizational goals. Learn how to create and implement a performance management system that helps employees perform at their best. You’ll get hands-on practice at coaching for performance.


This course is available at the following time(s) and location(s):

Campus Session(s) Instructor(s) Cost Seats available  
Online - David Berrington $649.00 29 Register

Schedule clarification: This course begins on the first date listed and ends six days after the last date listed. Between those times, you work at your own pace within the timelines set by the instructor.

What will I learn?

After completing this course, you should be able to do the following:

  • Describe the role of performance management in creating organizational effectiveness
  • Distinguish performance management from performance appraisal
  • Link the concept of a reward system to performance management
  • Apply effective coaching techniques for performance improvement
  • Assess performance using a competency framework
  • Derive employee performance standards from organizational process improvement initiatives
  • Design compensation strategies that link organizational rewards with employee performance
  • Model measuring and providing feedback on performance
  • Create performance improvement plans

How will I learn?

You may take this course in the classroom or online. Classes may consist of a combination of lectures, discussions, workshops, case studies, examinations, projects, papers, assignments and/or group presentations.

Whether you're studying in class or online, prepare to spend six to ten hours per week on coursework. You can expect reading and other assignments on a weekly basis.

Online students: You do not have to be online at specific times, other than for examinations, but you will need to be online regularly. You should plan to access Canvas at least once every few days to keep up with your work and group assignments.

How will I be evaluated?

If you’re taking a classroom course:

  • Assignments (individual and group)
  • Examinations
  • Participation/Attendance

If you’re taking an online course:

  • Assignments (individual and group)
  • Participation in online discussions
  • Weekly quizzes and exercises
  • Examinations

Textbooks and learning materials

Course fees do not include textbooks or other materials. We recommend you purchase your textbooks as soon as you've registered.

Required textbook for classroom or online course:

Aguinis, H. Performance Management (4th ed., 2018). Purchase options are available through Chicago Business Press

You will access other course materials using SFU's online course management system, Canvas. You will receive course details and Canvas access instructions on the first day of the course. You can check if your browser is compatible with Canvas here.

New to online learning? See About Online Learning for helpful videos and additional information.

Professional development credits

This course may meet the requirements for the following designation(s):

Related program(s)

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