Workplace Training and Development

Talent development is an increasingly critical HR function that requires practical knowledge and technical skill. Learn how to perform a training needs analysis, measure and address the gap between expected and actual performance, and design evaluation criteria to calculate return on investment. You’ll gain invaluable experience by delivering a training course.


You will need to take only one of the above prerequisites. 

This course is available at the following time(s) and location(s):

Campus Session(s) Instructor(s) Cost Seats available  
Online - Leila Rahemtulla $649.00 24 Register
Surrey 12 Debra Finlayson $649.00 24 Register
Online - Leila Rahemtulla $649.00 28 Register

Schedule clarification: Online courses begin on the first date listed and end six days after the last date listed. The interim dates/times are not your actual online class times.

What will I learn?

After completing this course, you should be able to do the following:

  • Describe the strategic role of training and development within an organization
  • Perform an organizational training needs analysis
  • Explain what learning styles are and how they impact training design
  • Evaluate the effectiveness of a training program in delivering a return on investment
  • Demonstrate a variety of experiential training techniques
  • Design and deliver a short training session
  • Describe the range of training methods available to engage learners

How will I learn?

You may take this course in the classroom or online. Classes may consist of a combination of lectures, discussions, workshops, case studies, examinations, projects, papers, assignments and/or group presentations.

Whether you're studying in class or online, prepare to spend six to ten hours per week on coursework. You can expect reading and other assignments on a weekly basis.

Online students: You do not have to be online at specific times, other than for examinations, but you will need to be online regularly. You should plan to access Canvas at least once every few days to keep up with your work and group assignments.

How will I be evaluated?

If you're taking a classroom course:

  • Assignments (individual and group)
  • Examinations
  • Participation/Attendance

If you're taking an online course:

  • Assignments (individual and group)
  • Participation in online discussions
  • Weekly quizzes and exercises
  • Examinations

Textbooks and learning materials

Course fees do not include textbooks or other materials, which you may purchase from the SFU Bookstore. We recommend you purchase your textbooks as soon as you've registered. The quantities are limited at the bookstore.

If you're taking a classroom course:

The textbook for this course is: Managing Performance Through Training and Development (8th ed.) by Saks, A. & Haccoun, R. (2019) ISBN 9780176798079.

If you're taking an online course:

The textbook for this course is: Managing Performance Through Training and Development (8th ed.) by Saks, A. & Haccoun, R. (2019) ISBN 9780176798079.

You will access other course materials using SFU's online course management system, Canvas. You will receive course details and Canvas access instructions on the first day of the course. You can check if your browser is compatible with Canvas here.

New to online learning? See Online Programs and Courses for helpful videos and additional information.

Professional development credits

This course may meet the requirements for the following designation(s):

Related program(s)

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