Project Leadership, Problem-Solving, and Decision-Making

Many project leaders take a top-down approach to problem-solving and decision-making. This may be adequate for some technical situations, but most project problems and conflicts result from a lack of communication and teamwork—and a reluctance to seek input from others.

In this course, you'll be introduced to a project leadership approach that combines individual strengths with team processes to make timely, effective decisions. The payoff will be a project culture with a consistent record of success.

14 PMI professional development units


Location: Online
Duration: 2 days
Tuition: $860
Can be applied to:
Project Management Certificate

Upcoming Offerings

Register for a course at any time, with the option to apply to a program later.

Start Date
Seats Available
Start DateFri, Apr 26, 2024
  • Fri, Apr 26, 8:30 a.m. – 4:30 p.m. Pacific Time (virtual class)
  • Sat, Apr 27, 8:30 a.m. – 4:30 p.m. Pacific Time (virtual class)
InstructorJim Brosseau
Seats Available2
Start DateFri, Nov 15, 2024
  • Fri, Nov 15, 8:30 a.m. – 4:30 p.m. Pacific Time (virtual class)
  • Sat, Nov 16, 8:30 a.m. – 4:30 p.m. Pacific Time (virtual class)
InstructorJim Brosseau
Seats Available31

What you will learn

After completing this course, you’ll be able to do the following:

  • Deliver constructive criticism that gets positive results
  • Demonstrate your understanding of the stages of effective problem-solving
  • Demonstrate your understanding of collaborative techniques for problem-solving and decision-making
  • Resolve project conflicts and crises in a positive way
  • Conduct a comparative analysis to evaluate alternative project solutions

How you will learn and be evaluated

  • Expect readings and other assignments 
  • Plan to participate in exercises, discussions, case studies and presentations

You will be evaluated on a Pass/Fail basis on:

  • Assignments
  • Individual or group projects
  • Participation and attendance

To graduate with the Project Management Certificate, you will need to pass all 13 courses.

Learning Materials

Course fees do not include textbooks. We recommend you purchase your textbook as soon as you’ve registered. We will provide additional course materials online.

Required textbook:

A Guide to the Project Management Body of Knowledge (PMBOK® Guide), 7th edition. Available for purchase from online or local bookstores, or through the PMI website. We will expect you to have read the textbook, as this course will reference relevant chapters.

Technical Requirements

For online courses, you will need a computer with audio and microphone that is connected to the internet. Canvas is the online system that will be used for the course. For more information and online support, visit Online Learning.

Professional development credits

SFU is an Authorized Training Partner with the Project Management Institute (PMI)®. This course qualifies for PMI professional development units (PDUs) whether you're pursuing the Project Management Professional (PMP)® designation or needing to meet continuing certification requirements.