Project Leadership, Problem-Solving, and Decision-Making
Many project leaders take a top-down approach to problem-solving and decision-making. This may be adequate for some technical situations, but most project problems and conflicts result from a lack of communication and teamwork—and a reluctance to seek input from others.
In this course, you'll be introduced to a project leadership approach that combines individual strengths with team processes to make timely, effective decisions. The payoff will be a project culture with a consistent record of success.
14 PMI professional development units
Register for a course at any time, with the option to apply to a program later.
- Fri, Apr 26, 8:30 a.m. – 4:30 p.m. Pacific Time (virtual class)
- Sat, Apr 27, 8:30 a.m. – 4:30 p.m. Pacific Time (virtual class)
- Fri, Nov 15, 8:30 a.m. – 4:30 p.m. Pacific Time (virtual class)
- Sat, Nov 16, 8:30 a.m. – 4:30 p.m. Pacific Time (virtual class)
What you will learn
After completing this course, you’ll be able to do the following:
- Deliver constructive criticism that gets positive results
- Demonstrate your understanding of the stages of effective problem-solving
- Demonstrate your understanding of collaborative techniques for problem-solving and decision-making
- Resolve project conflicts and crises in a positive way
- Conduct a comparative analysis to evaluate alternative project solutions
How you will learn and be evaluated
- Expect readings and other assignments
- Plan to participate in exercises, discussions, case studies and presentations
You will be evaluated on a Pass/Fail basis on:
- Individual or group projects
- Participation and attendance
To graduate with the Project Management Certificate, you will need to pass all 13 courses.
Course fees do not include textbooks. We recommend you purchase your textbook as soon as you’ve registered. We will provide additional course materials online.
A Guide to the Project Management Body of Knowledge (PMBOK® Guide), 7th edition. Available for purchase from online or local bookstores, or through the PMI website. We will expect you to have read the textbook, as this course will reference relevant chapters.
For online courses, you will need a computer with audio and microphone that is connected to the internet. Canvas is the online system that will be used for the course. For more information and online support, visit Online Learning.
Professional development credits
SFU is an Authorized Training Partner with the Project Management Institute (PMI)®. This course qualifies for PMI professional development units (PDUs) whether you're pursuing the Project Management Professional (PMP)® designation or needing to meet continuing certification requirements.