TCOM210

Research, Analysis and Information Design

This course is designed to provide you with practical skills for research, analysis, and information design to enable you to:

• Identify and apply effective research methods to unfamiliar topics

• Elicit critical information from subject matter experts

• Understand and apply information design principles based on the needs of your audience

You will learn to conduct user, context and task analyses to identify valuable information, as well as how to create a research plan to guide your research efforts.

This course is available at the following time(s) and location(s):

Campus Session(s) Instructor(s) Cost Seats available  
Online - Ellen Ashdown $525.00 26 Register
Online - - TBD $525.00 29 Register
Online - - TBD $525.00 30 -

Instructional hours: 15

Schedule clarification: Online courses begin on the first date listed and end six days after the last date listed. The interim dates/times are not your actual online class times.

Note: A basic knowledge of MS Word and good command of the English language are required for this course. 

What will I learn?

By the end of the course, you will be able to do the following:

  • Apply effective research methods to locate information on unfamiliar topics
  • Collect documents and information related to new products, processes or projects
  • Identify and elicit critical information from subject matter experts
  • Choose an appropriate writing style and document format
  • Explain how document design affects document acceptance and usage
  • Describe and utilize a variety of research and organization methods to:
    • learn about and characterize your audience
    • determine the type of information you have, whether it is valid and complete, and how useful it will be

How will I learn?

  • Reading
  • Online discussions
  • Case studies
  • Assignments
  • Online group work

How will I be evaluated?

Your grade will be based on the following:

  • Assignments (30% each)
  • Group activity (5%)
  • Online discussion (5%)

Textbooks and learning materials

All course materials will be available online.

Hardware and software requirements

  • Microsoft Word 2010

We deliver this course using SFU's online course management system, Canvas. You will receive course details and Canvas access instructions on the first day of the course. You can check if your browser is compatible with Canvas here.

New to online learning? See Online Programs and Courses for helpful videos and additional information.

Note: Please submit all assignments as PDF or MS Word files (2010 or later).

English language requirements

To succeed in this course, you will need an advanced level of written and spoken English. If you are unsure whether your English language skills are sufficient, we recommend you complete the International English Language Testing System (IELTS) with the following minimums:

  • Overall band score minimum 6.5
  • No band below 6.0
  • Writing band score minimum 8.0

Please note we can’t refund your registration fees after the course start date if you find your English language skills are not adequate.

If you have questions or concerns about your English language proficiency, we encourage you to contact your local IELTS Test Centre.