Research, Analysis and Information Design

This course is designed to provide you with practical skills for research, analysis, and information design so that you can communicate succinctly with different kinds of readers. You will learn to conduct context and task analysis to identify valuable information, as well as how to create a document outline using the organizational patterns that are appropriate for your audience.

Additionally, you should know how to create and apply bullets, headers, styles, tables, and tables of content.

This course is available at the following time(s) and location(s):

Campus Session(s) Instructor(s) Cost Seats available  
Online - Kathryn Potter $475.00 30 Register

Instructional hours: 15

For online offerings, registration may close up to two business days before the course begins. Your course begins on the first date listed and ends six days after the last date listed. The interim dates/times are not your actual online class times.

What will I learn?

By the end of the course, you will be able to do the following:

  • Choose an appropriate writing style and document format
  • Explain how document design affects document acceptance and usage
  • Describe and use a variety of research and organization methods for several purposes:
    • to collect documents and information related to new products, processes, or projects
    • to learn about and characterize your customers or clients
    • to determine the type of information you have, whether it is valid and complete, and how useful it will be

How will I learn?

  • Reading
  • Online discussions
  • Case studies
  • Assignments
  • Online group work

How will I be evaluated?

Your grade will be based on the following:

  • Assignments (30% each)
  • Group activity (5%)
  • Online discussion (5%)

Textbooks and learning materials

All course materials will be available online.

Hardware and software requirements

  • Microsoft Word 2010

We deliver this course using SFU's online course management system, Canvas. You will receive course details and Canvas access instructions on the first day of the course. You can check if your browser is compatible with Canvas here.

Note: Please submit all assignments as PDF or MS Word files (2010 or later).