Contact Us

Health & Counselling operates two medical clinics on the Burnaby and Vancouver campuses.  Our medical clinics operate by appointment like a family doctor's office would, with some walk-in spots available and urgent same-day crisis support on site with a social worker, counsellor, nurse, or doctor.

Hours & Location

Burnaby Clinic

Maggie Benston Centre, Room 0101
Bottom floor

Hours

*9:30 am – 4:30 pm
Monday – Friday

  • Phone: 778.782.4615
  • Fax: 778.782.5781

Vancouver Clinic

Harbour Centre, Room 300
Lower level at the base of the escalator

Hours

*9:30 am – 4:30 pm
Tuesdays & Fridays
*Closed for lunch from 12:30pm to 1:30pm

  • Phone: 778.782.5200
  • Fax: 778.782.5025

Do you have accessibility needs or concerns that prevent you from calling to make an appointment?  Please view our accessibility page here.

Do you want to book a follow up appointment with Registered Clinical Counsellor at the Centre for Accessible Learning?

Fill out the form

Vancouver Clinic

Harbour Centre, Room 300
Lower level at the base of the escalator

Hours

*9:30 am – 4:30 pm
Monday, Thursday, Friday

*Closed for lunch from 12:30pm to 1:30pm

  • Phone: 778.782.5200
  • Fax: 778.782.5025

Note:

  • CLOSED on Tuesday and Wednesday
  • As of September 7th, 2021, our medical services at Vancouver campus are no longer available to non-students.

Surrey campus

Counselling services are available at the Surrey campus. Virtual medical appointments can also be accessed with Health & Counselling doctors.

  • Call the Burnaby Cinic to book

Emails

Please note: We are unable to give medical advice over email.

  • For medical and appointment information or follow ups such as photos, completed surveys and forms, please email our front desk staff: hcs_moa@sfu.ca (Click here for privacy & Hushmail Info)

  • Unsure or need help navigating our services? For support with or questions about our services, and what might be the best for you, please contact our Access Case Managers:
    hcs_cm@sfu.ca

 

Have questions about our services? You do not need an appointment to speak with an Access Case Manager. Drop-in virtually from anywhere or connect on LiveChat.

Learn more

Documentation

  • See a doctor for referrals to see physician specialists
  • Disabled and neurodivegent students can access various options for documention and support. View now

Sick Notes / Academic Concessions (2022/2023)

For the 2022-2023 academic year, if an instructor requires documentation supporting a concession for a minor short-term illness (typically 1–5 days), students should use the new self-declaration form as SFU will not be requiring medical notes for minor absences during this period. Should students need to be absent for a longer period of time, they should expect to need to obtain additional medical documentation. While a note may not be required, students are still encouraged to connect with their care providers or reach out to Health & Counselling Services for care and consultation if they need it.

If you have questions about this process or policy, or are experiencing conflicting information from a class, please connect with the Office of Student Support, Rights, and Responsibilities for support.

Accessible Booking

  • Do you have accessibility needs or concerns that prevent you from calling to make an appointment? View options