- Contact Us
- See a Doctor
- Get Support
- Find Resources
- Ask questions on LiveChat
- Drop in Virtually
- Download My SSP
- Connect with a doctor or nurse
- Self-Guided: Well-being & Resilience
- Identity & Community
- Find the Health Peers
- For Indigenous Students
- For Black Students
- For International Students
- For Disabled & Neurodivergent Students
- Explore Support Options
- What's Happening
- Faculty & Staff
- Graduate Students
Together we can build a more supportive campus community.
Receive Assistance to Support Student Mental Health using My SSP
My SSP (Student Support Program) offers free, confidential 24/7 mental health support for all students. Counselling can be accessed through the free My SSP app or by calling 1.844.451.9700 (also available outside North America at 001.416.380.6578).
As a staff, faculty, or student leader you can:
Download the My SSP app on your phone and encourage students do the same
Assist students in accessing My SSP, provided you have their consent, by doing the following:
Assisted Referral: help students connect with My SSP for the first time
Outreach Request: ask My SSP to call the student
Call 1.844.451.9700 anytime to request a staff/faculty consultation to receive guidance and advice from My SSP on particular issues (i.e. supporting students that may be in distress, withdrawn or isolated, and those with communication difficulties or language barriers)
Chat with an advisor through the My SSP app for advice on navigating ways to reach out to a student in need
Contact SFU Health and Counselling Services during office hours for assistance or to receive a consultation with HCS
Contribute to well-being through environments, processes, spaces and decisions
Build a Healthy Campus Community
Every decision we make in our roles can impact health and well-being and positively contribute to a healthy campus community.
A healthy campus community is one where the people, processes, policies, environments and spaces contribute to well-being and success for all. Watch a short video (3:34min) illustrating how all systems within post-secondary are connected to health and well-being.
SFU’s Healthy Campus Community (HCC) vision: “Simon Fraser University is a healthy campus community where the people, programs, practices, policies, and spaces foster well-being, supporting campus members to thrive and succeed at SFU and beyond.”
As part of the Healthy Campus Community initiative, well-being is embedded within the following areas for action:
Learning and working environments
Policies and processes
Personal growth and development
Social connection and community engagement
Services and supports
Collaborative and innovative projects exist related to:
Learn more about the Healthy Campus Community initiative and the areas for action.
Connect and Work with SFU Health Promotion
Want to learn more, collaborate or join us? SFU Health Promotion collaborates with staff, faculty members, instructors, students within various departments, faculties, teams and groups to collectively build healthy and supportive campus communities by increasing campus and individual capacity. Connect with the Health Promotion team to explore opportunities of working together. Discover ways to take action to enhance student health and well-being.
Support someone you think may be struggling
Assisting Colleagues in Distress
Support Students in Distress
As a staff, faculty or student leader, you may directly interact with students. Creating a supportive community involves caring and responsive members that are prepared to assist and support someone in distress who may be experiencing mental health challenges.
Learn how you can support students in distress, identify signs and assist a student in need by connecting them to available support services and resources.
- Download a printable Response Guide for Supporting Students in Distress or request a training workshop for your faculty, department, unit or team.
- Promote ways that students can support their own well-being proactively.
- Explore mental health resources available for students at SFU.
Manage a Critical Incident
A critical incident typically involves a traumatic event that creates a strong emotional reaction. It may interfere with the ability to manage day-to-day activities or have a negative impact on those involved. A supportive community looks out for its members and responds to critical incidents with empathy and compassion. Learn more about critical incidents and how to respond and support those involved.
Enhance health knowledge, attitude, skills and behaviour
Request a Workshop or Outreach
Health and Counselling Services is here to educate you and raise awareness about health and well-being, mental health, resilience and self-care, supporting students in distress, support over suicide, and more.
View available on-demand workshops and outreach opportunities and request one for your faculty, department, unit or team.
Care for your Own Well-being
Your health and well-being also matters. You must care for yourself in order to be able to care for others. Explore health and well-being resources and support services for SFU faculty and staff.