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Important COVID-19 Information
Review the latest public health orders here. Health & Counselling is still operating, with most of our services being offered by video or phone. Learn more >
alert Please note:
We are experiencing medical appointment wait times. Same-day access is limited.
For additional medical clinics close to your location, please visit: medimap.ca
Last updated: September 8, 2020
Doctors are available for virtual appointments. In-person visits will be available if your medical symptoms require an assessment by a physician.
- Prescription renewals or changes
- New symptoms or issues
- Follow-ups for pre-existing conditions
- General health concerns
Appointment changes and cancellations
To change your in-person appointment if you are showing cold and flu symptoms, or are required to self-isolate at home, please call us: 778-782-4615.
Basic medical services provided at the clinic are covered by the BC Medical Services Plan (BC MSP), other insurance plans (such as guard.me or provinces with reciprocal insurance agreements), or can be paid out of pocket. Please have your health insurance documentation available.
Want to book an appointment?
Our clinics are open with a maximum amount of visitors allowed in the clinic at a time. Appointments must be booked in advance. Please call our front desk to book. If your concerns are urgent, please mention so in your call.
If you have questions about our services or accessing support attend a Zoom drop-in that happens twice daily or talk to us on LiveChat.
Burnaby Medical Clinic
All appointments are operating virtually unless medically necessary. Students from all SFU campuses can call either clinic to access our services.
Hours
*9:30 am – 4:30 pm
Monday – Friday
*Closed for lunch from 12:30pm to 1:30pm
Phone to book:
778.782.4615
Fax
778.782.5781
Email for questions
Location
Maggie Benston Centre, Room 0101
Bottom floor
Currently booking appointments 1 week in advance
Vancouver Medical Clinic
All appointments are operating virtually unless medically necessary. Students from all SFU campuses can call either clinic to access our services.
Please note: As of September 7, 2021, services will be available for current SFU students only.
Hours
*9:30 am – 4:30 pm
Tuesdays & Fridays
*Closed for lunch from 12:30pm to 1:30pm
Phone to book:
778.782.5200
Fax
778.782.5025
Email for questions
Location
Harbour Centre, Room 300
Lower level at the base of the escalator
Currently booking appointments 1 week in advance
Insurance and Fees
All SFU students are required to have medical insurance from the BC Medical Services Plan (BC MSP). This plan will cover the basic medical services you receive at SFU clinics.
For instructions on how to apply for BC MSP and information on your coverage, please see SFU's Medical Insurance page.
Confidentiality
Health & Counselling (HCS) shares one unit of confidentiality. This means that divisions of HCS may share your information when necessary for your care.
All records within HCS are confidential. Personal information can only be released outside the centre with your written consent. Exceptions are only made in the case of life-threatening emergencies or as required by law and/or public health regulations.
Collection of information
When you use any service with Health & Counselling, our staff must collect some of your personal information. We may also need to collect information from other health care providers, friends, or family in order to provide comprehensive care or service.
When we collect this information, we will advise you. Only in exceptional circumstances can we collect information about you from other people without your consent. We are authorized to collect this information under the Protection of Privacy Act, the Medicare Protection Act, Medical Practitioner's Act, and Health Professionals Act.
Your information may be used for your present and future care or service, continuity of treatment, quality of care and service review, and teaching, education, and research.
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