Help and support
There are a number of university resources dedicated to keeping you safe, well and connected. If you need help, please reach out.
Support for students
Critical Incident Support
A Critical Incident (or Significant Event) is a traumatic event that creates a strong emotional reaction. This reaction may interfere with an individual’s ability to manage normal day-to-day activities or have a large negative impact on the people involved or community members that have in some way been involved. Learn about the supports available.
Health & Counselling (HCS)
This team of doctors, nurses, counsellors, psychiatrists and health promotion specialists collectively and positively influence health and well-being across SFU’s campuses. Doctor and counselling appointments available in Burnaby and Vancouver. Counselling available by appointment in Surrey. A full range of identity-based support options can be found here.
My SSP (Student Support Program)
Outside North America call 001.416.380.6578
My SSP is available 24/7, via app or phone, to all SFU students (graduate, undergraduate and post-doc). Students can access immediate and ongoing, confidential mental health and well-being support. Available in multiple languages from North America or abroad.
The Multifaith Centre seeks to facilitate living one’s faith, to support the spiritual well-being of students, staff and faculty, and to increase the understanding of and respect for religious beliefs and practices across all three campuses.
Bullying & Harassment Central Hub
Supports and services are available to anyone impacted by bullying and harassment at SFU. If you have witnessed or experienced bullying or harassment, please visit SFU’s Bullying & Harassment Central to learn more about the supports and services available to you and explore your reporting options, if that is something you wish to consider.
Campus Public Safety (CPS)
General enquiries: 778.782.7991
CPS works across the university to help maintain a safe and supportive environment at all three main SFU campuses, responding to fire, medical and criminal incidents, campus-wide emergencies, crime prevention and education, safety escorts and SFU community member requests for assistance.
The Safe Walk Program provides a security escort to support individual safe travel on campus 24/7.
Sexual Violence Support & Prevention Office (SVSPO)
The SVSPO is a trauma informed and survivor-centered service which offers support to campus community members impacted by sexual violence and misconduct, regardless of when or where the incident took place. It offers confidential support, information and referrals at any SFU campus or an alternate location. The SVSPO also provides educational programming and initiatives.
Office of Student Support, Rights & Responsibilites
The Office of Student Support, Rights & Responsibilities is a resource for students, faculty and staff. Students can find out about their responsibilities and rights as members of the SFU community, and learn about the supports available to them, along with options for addressing concerns.
Human Rights Office (HRO)
The HRO provides students, faculty and staff with impartial advice, support and education services on human rights, including discrimination and harassment based on a protected ground under the B.C. Human Rights Code. Students, faculty and staff are welcome to book a confidential consultation with the Director of the HRO to discuss their human rights related concerns and to explore the complaint process under SFU’s Human Rights Policy.
Centre for Accessible Learning
The CAL provides disability related information and support. The Centre can recommend academic accommodations to students as well as assist students and faculty in the implementation of disability-related services.
Student Learning Commons (SLC)
The SLC offers expert and friendly help with academic writing, learning, and study strategies in an environment of collaboration, discussion and peer learning.
SFU First Nations, Métis & Inuit Student Association (FNMISA)
The First Nations, Métis & Inuit Student Association (FNMISA) is an Indigenous student-run group that provides support and resources to First Nations, Métis, and Inuit (FNMI) students. This includes support and preservation of the various cultural diversities of FNMI peoples, advocating for services and resources necessary for FNMI students to succeed at Simon Fraser University (SFU), and promoting increased awareness of FNMI cultures and issues to the SFU community.
International Student Services
ISS offers supports and services to international students and to students seeking info regarding international learning opportunities. ISS works with faculty wishing to develop international and intercultural learning opportunities.