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Refunds

Daily & Hourly Parking 

Daily and hourly parking transactions are non-refundable. Parking meters do not return coins, give change or refunds.

FlexPass Multipacks

FlexPass Multipacks are non-refundable once used. Flexpass Multipacks are non-transferable, and will expire 12 months after purchase. 

Student Permit Refunds

Semester permit refunds may be requested via email to parking@sfu.ca.
Permits are refunded on a monthly pro-rated basis: 

  • Requested less than 30 days from the start of the semester: 75% of the fee 
  • Less than 60 days: 50% of the fee
  • Less than 90 days: 25% of the fee 
  • Over 90 days: No refund issued.

Monthly Staff Permits

Staff permits can only be refunded on a monthly basis. Permits are not pro-rated, and no refund will be issued for a permit which is valid, or remains valid for less than one month.

Staff permits must be cancelled in advance, via the permit portal. The effective date must be prior to the first of the next month, or that month will be charged.