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Receiving Messages

Outlook Web App

This section outlines how to retrieve and identify your new email messages in the Outlook Web App (OWA).

Using a Desktop Application?

Email Basics

Receiving messages

By default, new email messages automatically appear in your inbox. They appear in bold text and are marked with a bold line on the left hand side of the message in the message list. 

When you receive a new message, the folder that the message is in will have a number beside it indicating how many new or unread messages are in that folder.

Refreshing your Inbox

Your inbox can be refreshed by clicking your browser's refresh button, or by clicking the gear icon and clicking refresh.