Simon Fraser University
Engaging the World

Human Resources Services during the COVID-19 Pandemic

Human Resources is following our government’s advice to maximize social distancing by reducing the number of people working on campus. The majority of staff in Human Resources are now working remotely, and while we are attempting to maintain the majority of HR services, our focus will be on the following priorities:

• Ensuring pay and benefit related items are processed in a timely manner
• Providing advice to leaders on staff related matters focusing on Covid-19 related issues 
• Managing employee sick leave entitlements and WCB claims
• Job postings and recruitment

To minimize the handling of paper and support remote processes, please use scan or take photos of documents where possible and forward by email. We will continue to monitor your messages - you can contact us at:

• For general HR inquiries: human_resources@sfu.ca  
• HR Business Partner team: individual emails &/or human_resources@sfu.ca
• Compensation: compensation@sfu.ca
• Labour Relations: lr_team@sfu.ca
• Benefits: benefits@sfu.ca
• Pensions: pensions@sfu.ca           
• Wellness & Recovery: rtwdm@sfu.ca
• Learning & Development: hrlearn@sfu.ca

COVID-19 Frequently Asked Questions

Please visit SFU's main COVID-19 FAQ page for Frequently Asked Questions. 

As the situation continues to change, information will be updated and posted.

Temporary Work from Home Resources

The following resources will help you make work from home arrangements for you and your staff: 

• Making Temporary Work from Home Arrangements
• Checklist for Temporary Work from Home Arrangements

• Articles & Webinars for Leaders:
  • Leading in a Time of Crisis (30min webinar)
  • 15 Questions About Remote Work, Answered
  • A Guide to Managing Your (Newly) Remote Workers
  • How to Collaborate Effectively if your Team is Remote
  • Resources to Effectively Lead Amid Covid 19
• Resources for Staff:
  • How to Be Productive When You’re Working from Home
  • How to Stay Productive and Motivated when Working from Home
  • Workstation Set-up Checklist
  • COVID-19 and Your Well-being
  • Managing COVID 19 Stress, Anxiety and Depression
• Resources for Parents:
  • Working from Home During COVID, With and Without Children
  • A Guide for Working (From Home) Parents
  • Child Development Institute Resources
  • Lower your Standards, and Other Parenting Tips to Help You in this Time of Crisis

Support from your Business Partner

Your Human Resources Business Partner is available to assist you with your business continuity plans and work from home plans.

COVID-19 Absence Reporting Form

Please see the SFU FAQs (above) for more information on when to complete and where to submit the COVID-19 Absence Reporting Form. 

Employee & Family Assistance Program – Transitioning to Telephonic Counselling

SFU’s Employee and Family Assistance Program provider, Homewood Health, will begin to implement telephonic counselling services in place of face-to-face counselling.  

Business Continuity Planning

All departments have been asked by Safety & Risk Services to complete a business continuity plan to prepare for interruptions of staffing levels, resources and operations.  For more information and templates, please email srs_bcp@sfu.ca

Additional Questions

For COVID-related questions that are not covered in the FAQs, please email covid19@sfu.ca.

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