Mental Health and Well-Being Supports and Resources for Faculty and Staff

SFU is committed to proactively fostering a psychologically safe environment, emphasizing individual and collective well-being for faculty and staff across the university. By prioritizing mental health and well-being, we are fostering a healthy and thriving community for all who live, work, teach and learn at SFU.  

Need help now? (available 24/7)

  • Call 9-1-1 or go to your nearest hospital for emergency mental health support
  • Call 1-800-SUICIDE (1-800-784-2433) for the BC Crisis Line or visit the Crisis Centre of BC
  • Call 9-8-8 for the national Suicide Crisis Help Line 
  • Call 1-800-663-1142 for crisis counselling services via Homewood Health, SFU’s EFAP services provider or visit the Employee and Family Assistance Program page. There is no cost to the user. Crisis calls take precedence and are prioritized in their own queue for immediate support from a senior level crisis counsellor. 

If you or a colleague are feeling anxious, burned out or stressed, not feeling like your usual self or struggling with sudden life changes that are impacting your ability to find balance, see below for well-being specific supports and resources to guide you towards overall mental and physical health. 

Please note: If you are a student in need of support, please visit SFU Health and Counselling.


Do I need help?

Mental health and well-being is a continuum. This helpful chart provided by the Mental Health Commission of Canada can help you identify next steps.

Get help for myself

I need help navigating well-being related resources at SFU.

  • Contact an SFU Organizational Health specialist to arrange a confidential appointment at or 778-782-4890.
  • If you or a colleague have experienced or observed an incident and need support, this link offers quick access to offices that provide supports to faculty, staff and students who share or disclose their experience: SFU Community Supports.

I want to access counselling/therapy and am ready to talk to someone.

  • 1) For staff and faculty with extended health care benefits, please check your coverage for individual in-person or virtual counselling services at PBC Member Profile ( Login info below.


    2) Contact Homewood Health, SFU's EFAP provider at 1-800-663-1142 for confidential support and solutions focused counselling.

  • MindMap BC: A custom-made database of outpatient mental health services for gender- and sexually- diverse people, including professional counselling, peer counselling, support groups and others. 

I want to access counselling/therapy but need time to gather my thoughts.

  • E-Counselling Correspondence: Take your time to compose your thoughts and write them in a secure web board when you’re ready. A counsellor will respond within five business days. Register through Pathfinder via Homewood Health. This service is covered by your benefits and login info is below for first-time users.
  • Sentio: Online therapy that you can work through at your own pace. This internet-based Cognitive Behavioural Therapy program helps treat anxiety and/or mild cases of depression. Register through Pathfinder via Homewood Health. This service is covered by your benefits and login info is below for first-time users.

I would like to get coaching support. Who do I contact?

Coaching can help empower you with the information and support you need to manage new or difficult situations. Contact Life Smart Coaching for telephone-based support on a range of topics including financial, new parent, childcare and parenting, relationship solutions, burnout and stress, grief and loss, wellness, nutrition or smoking cessation coaching. Register through Homewood Health. This service is included in your EFAP benefits. Please call 1-800-663-1142 to access coaching services.

Get help for a student

I’m looking for resources to support a student.

Get help for a colleague

I’m concerned about the mental health or well-being of a colleague. What can I do to help?

Your observations and actions can help a colleague get the help they need. Use the Workplace Mental Health and Well-Being guide to familiarize yourself with common signs of distress and the steps you can take to offer assistance.

Get help for a team/direct report (as a faculty and staff leader)

I’m looking for training to help me support my team’s mental health and well-being. 

  • SFU supervisors are encouraged to sign up for training opportunities such as Well-being in Challenging Times and Cultivating a Psychologically Safe Work Environment. Dates vary.
  • The Workplace Mental Health and Well-Being guide has a section for managers and supervisors to provide guidance around common signs of distress and the steps you can take to offer assistance .

Additional resources

Online learning    

Online learning and development resources collated by People, Equity and Inclusion. See recommended LinkedIn Learning Courses on Well-being and Resilience.

Web-based resources        

Access health assessments, personalized health coaching plan templates and more at Health Connected via Pacific Blue Cross. This service is covered by your benefits and login info is below for first-time users.

Login info

  • Pathfinder via Homewood Health
    • Invitation Code to Access Pathfinder: SFU522
    • Visit and click “sign up”.
    • Type Simon Fraser University and click “Find it!”. Enter info into the required fields, choose an email and password, and click “next step”. Complete subsequent prompts. Click “sign up” at the bottom of the page.
  • Life Smart Coaching via Homewood Health
    • Call 1-800-663-1142

Would you like to share additional resources for this page? Please email

Disclaimer: The information on this webpage is provided as information only and shouldn’t serve as a substitute for the consultation, diagnosis or treatment from qualified physicians, mental health care providers or other health care providers. External resources have been carefully selected but are not produced by SFU and SFU is not responsible for the content, nor does SFU endorse products or services mentioned on the sites. Suggested links and resources are intended to educate, but not replace SFU policies, procedures or advice from health professionals.