SFU Centre for Educational Excellence

Integrated support for SFU’s learning and teaching community

The Simon Fraser University Centre for Educational Excellence (CEE) was officially launched on July 15, 2019. It amalgamates three teaching support units:

The operational integration of CELLTR, CODE and the TLC will take place during Summer and Fall 2019.

A fourth unit, the Institute for the Study of Teaching and Learning in the Disciplines (ISTLD), which operates SFU’s Teaching and Learning Development Grants, will be integrated in 2020.

CEE Organizational Chart – The Simple Version

How to contact CEE

Looking for support? Here’s how to get in touch.

English as an additional language (EAL) support

General inquiries: eal_ad@sfu.ca | 778 782 3910

Online-course support

Students and instructors: Open a new ticket
Course creation: lttmngr@sfu.ca | 778 782 4834

Other learning and teaching support

General inquiries: tlcentre@sfu.ca | 778 782 3910

CEE has two office locations at SFU’s Burnaby campus:

CEE Organizational Chart – The Simple Version

How to contact CEE

At present, please continue to use the CELLTR, CODE and TLC email addresses and phone numbers you have.


778.782.9908 | celltr@sfu.ca | www.sfu.ca/celltr


778.782.3524 | Open new ticket | code.sfu.ca


778.782.3910 | tlcentre@sfu.ca | www.sfu.ca/tlcentre

CEE has two office locations at SFU’s Burnaby campus:

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Five questions and answers about CEE

1. What is CEE’s mandate?

CEE will support faculty members and academic units in three broad areas:

Curriculum and instruction

  • Development of face-to-face, blended and online courses
  • Optimization of curricula, including curricular commitments arising from the report of SFU’s Aboriginal Reconciliation Council
  • Implementation of best practices for instructors in multilingual classrooms
  • Provision of workshops and capacity-building professional development for instructors

Learning and teaching technology

  • Innovation to support faculty members’ use of technology for face-to-face and online teaching
  • Advice and support for technology-enhanced instructional practices
  • Production services for online and blended instruction

Learning experiences assessment & planning (LEAP)

  • Support for institutional initiatives around evaluation of learning and teaching, including quality assurance and analysis
  • Future support for collection and analysis of data on educational goals and other projects

2. Why were the three existing learning and teaching support units amalgamated into CEE?

The neat lines between various modes of learning are disappearing. Many courses mix online and face-to-face components, and students and instructors regularly move between physical and virtual learning spaces. The integration of CELLTR, CODE and the TLC reflects this evolution by aligning support staff to facilitate collaboration and communication. Through CEE, instructors will have access to broad, integrated, team-based support rather than compartmentalized services. The reorganization is also a response to the recommendations of the Task Force on Teaching and Learning (2010) and the Task Force on Flexible Education (2015), which called for tighter integration of, and collaboration among, SFU’s teaching support units.

3. How soon will the operations of the three existing units be fully integrated?

CEE was officially established on July 15, 2019. On that day, the “back-end” systems of CELLTR, CODE and the TLC, including payroll and accounting, were merged and a website was launched. CEE staff members will be physically relocated to their new office locations at the end of July. The integration of day-to-day operations will happen more gradually during Summer and Fall 2019 as directors and senior staff are hired. A public launch will take place in Fall 2019.

4. Why wasn’t the Institute for the Study of Teaching and Learning included in this merger?

The Institute for the Study of Teaching and Learning in the Disciplines (ISTLD) plays a key role in supporting faculty-led inquiry into learning and teaching at SFU through its well-known Teaching and Learning Development Grants and other grant and fellowship programs. The ISTLD will be integrated into CEE when its current funding agreement concludes in 2020.

5. Whom should I contact if I want support from CEE?

At present, you should continue to use the contact information available on the CELLTR, CODE and TLC websites. These websites—and the email addresses and phone numbers they contain—will remain active until CEE is fully operational.