Communication skills

At SFU, we communicate clearly and effectively for a variety of purposes and with a broad range of people, adapting our communication style accordingly. We actively listen, accurately read non-verbal communication and successfully convey information, thoughts and ideas with impact and influence.


The Power of Listening, William Ury (15m)

10 Ways to have a better conversation, Celeste Headlee (11m)

How Miscommunication Happens (and how to avoid it), TED Ed (4m)

The importance of good conversation – and how to have it, John O'Leary (13m)