Contact Us

Our advising topics include the following:

  • Immigration: Canadian immigration documents and regulations (e.g. study permits, visas, work eligibility, enrollment requirements for international students)
  • Non-immigration: Medical insurance and the Canadian healthcare system, tax filing, and more

Please note that our international student advisors do not advise on academic-related and permanent residency inquiries.

To learn more about academic advising, see Quick Links.  For information about applying for permanent residency in Canada, please visit the Immigration, Refugees and Citizenship Canada(IRCC) website. 

We offer both virtual and in-person drop-in advising. Drop-in is offered on a first-come, first served basis with a 10-15 minute advising time. The wait times are determined by the number of students in the queue. 

  • Drop-in hours are subject to change, so always check the calendar below for the most up-to-date virtual and in-person drop-in schedule.
  • The drop-in queue will be closed once we reach capacity, or 15 minutes prior to the scheduled time, whichever is earlier.

If you want to skip the wait time or if your question is more complex (e.g. application refusals, restoration applications, etc), you may consider the option to book an appointment to meet with an International Student Advisor.

In-Person Drop-In Advising

In-person Drop-in advising is currently offered at the Burnaby, Surrey and Vancouver campuses with more frequent drop-in available at the Burnaby campus. 

For specific in-person advising locations across three campuses, please refer to our Drop-in Calendar below. 

Burnaby Location: International Services for Students office | Maggie Benson Centre (MBC) 1200

Campus Map

Lost? Call our Front Desk Office at 778-782-4232 for assistance.

Virtual Drop-In Advising

Virtual Drop-In Advising is offered through Zoom during scheduled times. Please check the calendar below.

Topics include study permits, visas, work eligibility, enrollment requirements for international students, and more.

Attend Zoom meeting

To learn more about SFU Zoom features, tools, and privacy, please vist this webpage.

Note: The waiting room will be locked once we reach capacity for the Zoom drop-in session, and you will see the message “The meeting has been locked by the host” (see example below). Depending on the number of students in the queue, the waiting room can be locked before the scheduled time. You can connect with us via other advising options.

Advising Calender for Drop-In & LiveChat

**Please click on your desired date using the calendar below to show advising types & times**

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