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Phones/LiveHelp hours of operation

Registrar & Information Services

  • For all general Inquiries
10 AM - 12:30 PM; 1:30 - 3:30 PM

Financial Aid and Awards

  • For all inquiries related to scholarships, awards,
    work study, bursaries and student loans
10 AM - 12:30 PM; 1:30 - 3:30 PM
Undergraduate Admissions*
  • For inquiries related to your application to SFU
Mondays, Wednesdays, and Fridays from 11:00 AM to 12:30 PM and 1:30 PM to 3:00 PM
Undergraduate Records**
  • For current students and alumni
  • For inquiries related to your student record
    and official documentation
Mondays, 1:30 - 3:30 PM
Tuesdays, 1:30 - 3:30 PM
Wednesdays, 10:00 AM - 12:00 PM
Thursdays, 10:00 AM - 12:00 PM
Fridays, 10:00 AM - 12:00 PM

Between May 26 and June 30, the Undergraduate Admissions team will be on the phone on Mondays, Wednesdays, and Fridays from 11:00 AM to 12:30 PM and 1:30 PM to 3:00 PM. Applicants can also submit their admission questions online using the Future Students portal.

** From June 18 to June 20, The Undergraduate Records team will not be available by phone. Please forward any questions to urecords@sfu.ca.

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