Contact us

When you contact us, please give us your student number.

Hours

Same as Registrar and Information Services, Burnaby with extended hours during the enrollment period (Monday–Friday, 7:30am–7:30pm)

Note: hours exclude statutory holidays and university closures.

Request a transcript

Current student? You may request a transcript of your official academic record online, via fax, by mail or in person (see below). We unfortunately cannot take requests for transcripts over the phone.

Alumnus?

Are you a former student who attended SFU but did not graduate?

You may order official transcripts via fax, by mail or in person. We unfortunately cannot take requests for transcripts online or over the phone.

An official transcript of your SFU academic record, upon your written request, will be mailed to the institution or agency indicated in your request or given to you in a sealed envelope. Third party requests must be accompanied by your signed letter of authorization. We cannot take requests for transcripts over the phone.

Each transcript will include your complete SFU record (both undergraduate and graduate work).

For general inquiries or status updates regarding transcript orders please contact us:

Note: Transcripts for undergraduate students that are processed at the end of each term may not have academic standing notated and may also have grades missing depending on the timing of a transcript request.

No transcript will be issued to or for a student with outstanding indebtedness to the University. To enquire about an account balance, please log in to your SIS account or email student_accounts@sfu.ca or phone 1.778.782.6930 during office hours (UT -8).   

Transcript fees breakdown

Service Cost
One (1) Transcript $10.00
Additional transcript copies, sent to the same address $7.00
Rush Service (transcript is produced by the next business day, 24 hours maximum; transcript is available for pick up or is sent by regular mail) $15.00 in addition to transcript costs
Electronic transcripts to Douglas College, Kwantlen Polytechnic University, and/or University of Fraser Valley
$7.00
Priority delivery (transcript is sent via Canada Post Xpresspost and can be tracked; normally received within two (2) business days within Canada). See What are rush service and priority delivery?, bottom of the page


All transcript sales are final.

Ordering methods

Online: most convenient way to order your transcript

Online ordering remains the most convenient and efficient method of viewing unofficial transcripts and ordering official ones. Credit card payment will be available for all official transcript fees. In addition to online ordering, you may request an official transcript in person, by fax or by mail. At this point, Rush Service requests must be made in person or by fax only.

Current students: order online through the Student Information System.

Alumni: order online through the Student Information System using your student computing ID and password. Graduates before 2009 may need to reactivate their computing ID or change their password. Learn more at www.sfu.ca/alumni/emailforwarding.

Former students who stopped attending after 2009: if you have not completed a certificate, degree or PDP program at SFU, but attended as of October 2009 or later, you are able to view and order your transcripts through the Student Information System using your student computing ID.

Former students who stopped attending before 2009: if you have not completed a certificate, degree or PDP program at SFU as of October 2009, you must order transcripts by mail, fax or in person.

Note: When ordering online, you will be entering the delivery address exactly as it appears on the transcript. Please check for spelling and address errors before completing the transcript request.

All transcript sales are final.

Order by mail

* transcript-order.pdf
Transcript Request Form

Send it to:

Student Services: Transcript Requests
Simon Fraser University
MBC 3200
8888 University Drive
Burnaby, BC V5A 1S6
Canada

Order by fax

* transcript-order.pdf
Transcript Request Form

Fax the completed form to 1.778.782.4969

For Rush Service orders to be picked up in person, fax your request directly to the pickup location:

Burnaby: 1.778.782.4969
Surrey: 1.778.782.7403
Vancouver: 1.778.782.5060

Order in person

Bring the completed Transcript Request Form and your photo ID to one of our three Registrar and Information Services locations listed below:

  • third floor of the Maggie Benston Student Services Centre (MBC), Burnaby campus
  • main level at the Vancouver campus at 515 West Hastings Street, Vancouver campus
  • mezzanine level at the Surrey campus at 250 - 13450 102 Avenue, Surrey campus

See office hours for all three campuses.

If your transcript is being picked up by someone other than yourself, they must have your written and signed authorization, along with their own photo ID.

Processing time

Web and Electronic: 2 business days

Rush: 1 business day

Fax/in-person: 3 business days

What are rush service and priority delivery?

Rush service:

For an additional $15.00, we will process your transcript immediately and guarantee that it will be ready for pickup or mail the next business day (24 hour turnaround).

Priority delivery service

Priority delivery is a service that gets your transcript delivered to the desired location in a faster, more secure manner. If you choose to use this method, your transcript is sent via Canada Post Xpresspost envelope and can be tracked. Canada Post lists delivery as next day for the Western Region and 1-2 days for the rest of Canada.

 Location  Fee
Regional (within BC)
$7.14 + GST & PST (transcript costs not included)
National (AB, SK, MB)
$7.14 + GST & PST (transcript costs not included)
National (rest of Canada) $12.10 + GST only (transcript costs not included)
USA
Approximate delivery time is 3 to 5 days.
$19.00 GST not applicable on USA postatge (transcript costs not included)
International
Approximate delivery time is 4 days.
$55.25 GST not applicable on international postage (transcript costs not included)

 

Selecting priority delivery will allow you to track and ensure your transcript gets to the destination.