- Get help
- Announcements & alerts
- Service outages
- Security alerts
- Major initiatives
- Jovanna Sauro wins SFU Personal Achievement Award
- Improve your cellular coverage by enabling WiFi Calling
- New committee guides transformative changes at SFU
- Expanded identity options for students within SFU applications
- SFU works toward keeping devices out of landfills
- A journey to improved WiFi
- Help us, help you, connect to better WiFi
- IT Services' new support system: ServiceHub
- Information Security Essential Courses
- IT Services leadership announcement
- University Wide Password Change Initiative
- April 2021 technical issue
- Telephone System Core Infrastructure Upgrade
- Decommissioning fraser.sfu.ca
- Information security
- Information Security Standards
- New Information Security Essentials Course
- Anti-Spam (CASL) Compliance
- Data security standard
- Desktop Security
- Security and Privacy Guidance: Social Media Apps
- Identity Protection
- Phishing Scams
- How to stay safe online
- Security hygiene
- Tips for safe computing
- Travelling with technology
- Keeping Your Personal Information Safe During the Holidays
- Don't get caught by a phishing scam
Rogers SMS text scam offering credit
On July 8, 2022, a day-long outage impacted millions of wireless customers on Rogers, Fido, Chatr and more. For the inconvenience, Rogers will be applying credit proactively to customers' accounts.
SFU wants the community to be aware of the latest SMS text message scam claiming to offer credits in the wake of Rogers service interruptions.
If you see an email or text related to this credit, do not open or forward the message to people in the organization other than email@example.com.
Who was impacted?
All Rogers, Fido and Chatr customers.
What steps should you take?
- If you received a suspicious email or text about claiming a Rogers credit, please review the Rogers Frauds and Scams webpage for the latest resources.
- Ideally - delete the email or text without opening.
- Checking the sender email address is another way to confirm legitamacy. If you are ever unsure, contact IT Services.
- Report any other phishing scams to firstname.lastname@example.org
Please remember to check the sender's email address as another way to confirm legitimacy of a sender. If you are ever unsure, contact IT Services.
For more information on how to identify and avoid these emails, visit the IT Services Phishing Scams page.