Reintroducing IT ServiceHub: Your One-Stop IT Support Platform

April 02, 2024

In line with the What's Next: The SFU Strategy and our digital transformation goals, SFU IT is excited to introduce the reimagined IT ServiceHub, designed to be your first choice for IT services, support and tools. Faculty, staff and students can now easily find what they need, including quickly finding answers to IT-related questions. 

Get ready to explore IT ServiceHub’s range of IT services, specifically created to cater to the needs of the community including:

  • Service Catalogue: Do you need data analysis and reporting services or are you looking for support with managing your desktop and laptop devices? We understand that faculty, staff and students have unique needs when it comes to accessing IT services. That's why IT ServiceHub now provides a role-specific service catalogue, making the search for specific IT services simpler and more efficient.  

  • Knowledge Base: Want help with setting up SFU Mail or Multi-Factor Authentication? Access articles, how-to guides, and solutions to a variety of IT-related issues, including SFU Mail setup, Multi-Factor Authentication setup, and getting started with SFU VPN. 

  • Service Outages: Find information about planned service outages that may affect campus IT services. 

Visit the IT ServiceHub website for all your IT-related inquiries and support.

Access the FAQs here.