Remote services →

  • SFU IT Services is committed to enhancing the digital experience for SFU students, faculty and staff. WiFi is a big part of that experience. We’ve heard some of the challenges our community has experienced and are experiencing regarding accessing services over WiFi connections and we'd like to take a moment to update you on our commitments and plans for continual improvement.

  • Information and Security Services promotes a culture of online security throughout the University. October is Cyber Security Awareness month and this year we will shine a spotlight on Phishing scams.

  • IT Services is committed to improving the digital experience for our community and this week is introducing ServiceHub as the new, streamlined support and ticketing platform. ServiceHub will improve the way you engage, explore and connect with IT support and resources.

Services & systems


Technologies for learning and student life


Technologies for research activities


Technologies for teaching activities

Working etc.

Technologies for activities beyond teaching, learning, and researching

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IT Services Centres

Hours may change during exam period, reading break and Statutory holidays.

Burnaby (AQ & WMC)

  • Monday - Friday, 8:00 am - 7:00 pm (Classroom support available until 8:00 pm)
  • Saturday, closed
  • Sunday, 11:00 am - 3:00 pm (Call & email support only)


  • Monday - Friday, 8:00 am - 9:30 pm
  • Saturday, 8:00 am - 6:00 pm
  • Sunday, Closed
  • Monday - Friday, 8:00 am - 6:30 pm
  • Saturday and Sunday, Closed

Vancouver (HCC 1300)

  • Monday - Friday, 9:00 am - 6:30 pm
  • Saturday and Sunday, Closed

Computer labs

Twitter monitoring hours

Monday - Friday, 8:00 am - 4:00 pm


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