Contact Usget help

Submit a help request

Need help?  Submit a request with our online form.

For a list of online services, visit SFU Online Services .

List of help points

Service Contact
Computing account activations and issues
itsinfo@sfu.ca
778-782-3234
Student Help - IT Services Help Desk for student computing support, Canvas, software issues SCP 9300
778-782-4828
Burnaby Help (24-hour) - Network connectivity problems help@sfu.ca
778-782-3230
Surrey Help - Faculty, Staff and Student computing and A/V support

help-surrey@sfu.ca
778-782-7490

Vancouver Help - Faculty, Staff and Student computing and A/V support 778-782-5030
Student Information System (sis.sfu.ca)

SIS Help Documentation
SIS LiveHelp

gosfu@sfu.ca

778-782-6930

SFU Connect email & calendar (connect.sfu.ca)

Students: Tech Help

Staff/Faculty: Contact your department's tech support staff

SFU Connect Documentation

Website publishing, web programming help webmaster@sfu.ca
WebCT Support (webct.sfu.ca) - Instructor WebCT support webct@sfu.ca
Canvas Support (canvas.sfu.ca) 
Learn Tech in the TLC
www.sfu.ca/canvas.html
www.sfu.ca/tlc/technology.html
FINS Support finshelp@sfu.ca
HAP Support hap@sfu.ca
SIMS Support SIMShelp@sfu.ca
IT Infrastructure Support
iti-help@sfu.ca