Contact Usget help

 

Hours

Telephone

Contact

Office of the CIO

M-F  08:30 to 16:00
Closed 12:00 to 13:00
778.782.3234 itsinfo@sfu.ca
 

General IT & AV Support (Students, Faculty & Staff)

IT Service Desk Burnaby

  • SCP 9300, Southeast corner of AQ
  • WMC 2262
M-F   08:00 to 20:00 778.782.4828 Get Help Web Form Burnaby

IT Service Desk Vancouver

  • HCC 1300
M-R   09:00 to 22:00
F 9:00 - 19:00
Sa-Su 10:00 - 17:00
778.782.5030 Get Help Web Form Vancouver

IT Service Desk Surrey

  • Room 353, near the Fraser Library
M-F   08:00 to 20:00
Sa 8:00 - 17:30
Su 8:00 - 16:00
778.782.7490 Get Help Web Form Surrey
 

Desktop Support (Staff)

Desktop Services
M-F   08:30 to 16:30 N/A Desktop Support Web Form
       

Network Infrastructure and Phone Support

     
Phone Services M-F 08:00 to 16:00
Outside of these hours call
778.782.4113
778.782.3230
phones@sfu.ca
Servers and Storage 24 hours per day
7 days per week
  iti-help@sfu.ca
Network Services 24 hours per day
7 days per week
778.782.3230 ns-help@sfu.ca

   

SFU Campus Services - Directory

Service

Contact

Student Registration and Enrollment Services

reginfo@sfu.ca
778-782-6930
www.sfu.ca/students.html

SIS Help Documentation 
SIS LiveHelp

Computing account activations and issues
itsinfo@sfu.ca
778-782-3234
IT Services Help Desk for student computing support, Canvas, software issues SCP 9300
WMC 2262
778-782-4828
Student Information System (Faculty and Staff Support) gosfuhelp@sfu.ca
778-782-6930
SFU Connect email & calendar (connect.sfu.ca)

Students: Tech Help

Staff/Faculty: Contact your department's tech support staff

SFU Connect Documentation

Canvas Support (canvas.sfu.ca) 
Learn Tech in the TLC
www.sfu.ca/canvas.html
www.sfu.ca/tlc/technology.html
FINS Support finshelp@sfu.ca
HAP Support hap@sfu.ca