Obtaining and managing Computing ID

Currently at SFU

How do I update my external email address?


  • Log in to
  • Select Student Centre
  • In the section with the heading “Personal Information”, select “email” from the “drop down at the bottom of the section
  • In the “Email Type” column, choose “Other”, enter your external email address and click Save


  • Log in to
  • In the “Employee Self Service” page, select “Personal Details”, then “Contact Details” on the following page
  • If you have an external email address set, it will be listed as “Other”. If the address is not current and correct, click the “>” to the right of your listed address
  • On the dialogue box that appears, ensure that “Email type” is set to “Other” and enter your preferred external email address. Click “Save” when done.
  • If you do not have an “Other” address listed, click the “+” icon in the Email section of the Contact Details page to add a new address

Notes: Your external email address will be updated overnight and will be available to be used to assist you in resetting your password easily as well as an alternative method of contacting you should your SFU Computing Account become compromised or other reasons where communicating with you is not possible using your SFU Computing Account.

What happens to my Computing ID when I have another role at SFU?

One person, one Computing ID. Your Computing ID stays the same when you switch to another role or have additional roles at SFU. You may be a student who works part-time at SFU as a staff, or a staff who studies part-time as a student. You will only have one personal Computing ID regardless of how many roles you have at SFU.

New to SFU

When will I receive my Computing ID?

For students

  • Check your non-SFU email address for an email with the subject line of "Your SFU Computing ID is available".
  • You will only receive this email after accepting SFU's offer of admission by paying the deposit. Depends on when your first semester is, you will receive the email at the following scheduled time:
    • Starting in September: Email sent in mid-June
    • Starting in January: Email sent in mid-October
    • Starting in May: Email sent in mid-February
  • If you confirm your offer of admission after the scheduled date, you will be sent an email within 5 days of paying your deposit.

For faculty and staff

  • Check your non-SFU email address for an email with the subject line of "Your SFU Computing ID is available".
  • You will receive this email after your initial hiring information has been processed by your department and Human Resources.

Leaving SFU

Will I be able to access SFU systems after leaving SFU?

Will I be able to access SFU systems after leaving SFU?

If you're a student (including alumni), staff member, or faculty member leaving SFU for reasons other than retirement, please be aware of the following changes regarding your SFU Computing account:

  • One year after your final active term at SFU, your SFU Computing account will transition into an SFU Limited Access ID account.
  • Two years from your final active term (a year after the first change), your SFU Mail account will be permanently deactivated. This means that all contents, including emails and attachments, will be irretrievably erased.

    Therefore, to prevent loss of important information, we strongly suggest transferring essential emails and files from your SFU Mail to another account or storage option prior to these transitions.
Period Access level Notifications Accessible services
Inaccessible services
Within 1 year of graduation Full No change
All Services None
Conversion Period (Starts 1 year after graduation, lasts for 12 weeks) Full Yes, regarding change All Services None
After Conversion Period (Approximately 1 year + 12 weeks after graduation) Limited (Limited Access ID) N/A
  • goSFU
  • Selected library resources
  • Simplicity 
  • SFU Wi-fi
  • SFU vault
  • Personal web space