Obtaining and managing Computing ID

Students:

• Log in to https://go.sfu.ca
• Select Student Centre
• In the section with the heading “Personal Information”, select “email” from the “drop down at the bottom of the section
• In the “Email Type” column, choose “Other”, enter your external email address and click Save

Staff/Faculty:

• Log in to https://myinfo.erp.sfu.ca
• In the “Employee Self Service” page, select “Personal Details”, then “Contact Details” on the following page
• If you have an external email address set, it will be listed as “Other”. If the address is not current and correct, click the “>” to the right of your listed address
• On the dialogue box that appears, ensure that “Email type” is set to “Other” and enter your preferred external email address. Click “Save” when done.
• If you do not have an “Other” address listed, click the “+” icon in the Email section of the Contact Details page to add a new address

Notes: Your external email address will be updated overnight and will be available to be used to assist you in resetting your password easily as well as an alternative method of contacting you should your SFU Computing Account become compromised or other reasons where communicating with you is not possible using your SFU Computing Account.

One person, one Computing ID. Your Computing ID stays the same when you switch to another role or have additional roles at SFU. You may be a student who works part-time at SFU as a staff, or a staff who studies part-time as a student. You will only have one personal Computing ID regardless of how many roles you have at SFU.

Will I be able to access SFU systems after leaving SFU?

If you're a student (including alumni), staff member, or faculty member leaving SFU for reasons other than retirement, please be aware of the following changes regarding your SFU Computing account:

• One year after your final active term at SFU, your SFU Computing account will transition into an SFU Limited Access ID account.
• Two years from your final active term (a year after the first change), your SFU Mail account will be permanently deactivated. This means that all contents, including emails and attachments, will be irretrievably erased.
  
  Therefore, to prevent loss of important information, we strongly suggest transferring essential emails and files from your SFU Mail to another account or storage option prior to these transitions.