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goSFU Staff Access

Request Access

  1. Complete the goSFU Access Form below.
    IT Services Staff Only: For goSFU access requests or inquiries, please submit a ServiceHub ticket to ITS goSFU instead of completing the goSFU Access Form.
  2. Once the goSFU Access Form is submitted, it will be reviewed, and both the employee and supervisor will be required to complete additional steps. All requests will be sent via Microsoft Power Automate. To avoid delays, please ensure both the employee and supervisor check their notifications regularly.
    • Employee: The employee will receive a request in their personal SFU account to complete a Privacy and Confidentiality Agreement.
    • Supervisor: After the employee completes the agreement, the supervisor will receive an approval request at the email address provided on the form.
  3. Please allow up to three business days for processing.

Eligibility

Access to goSFU is provided upon request to staff members for the purpose of performing administrative and advising duties.

  • You must be in a temporary or continuing position at SFU.
  • The purpose of your goSFU access request must be related to your position at SFU.
  • Authorization from your Department and the Registrar is required.
  • Access cannot be granted to role accounts.

Not a staff member? See how you can access goSFU.

Policies & Guidelines

Users who have been granted access to goSFU are responsible for ensuring compliance with the following policy and privacy rules:

Model ID

A Model ID is a level of goSFU access that is assigned to staff members based on their position and department. To create or modify a Model ID and to learn more details, click below to get started.

Reporting Database

The reporting database is a nightly backup of the goSFU/SIMS Production Database.

More about reporting database

FAQs for Supervisors

HOW DO I EXTEND MY EMPLOYEE'S ACCESS?

goSFU access is automatically extended or disabled based on the employee's employment records in myinfo.sfu.ca. Please ensure employment records are updated promptly to prevent any disruption in access.

Supervisors may be contacted if an employee's access needs to be reviewed.

HOW DO I UPDATE MY EMPLOYEE'S ACCESS?

If your employee requires a change in access, submit a new goSFU Access Form to authorize and update their access.

HOW DO I UPDATE ACCESS FROM TEMPORARY TO CONTINUING?

Supervisors are not required to submit a goSFU Access Form to transition an employee's access from temporary to continuing. Based on employment records, goSFU access will be automatically updated to continuing status if the employee is confirmed as continuing in the same position for which they were initially granted temporary access.

HOW DO I REMOVE MY EMPLOYEE'S ACCESS?

If your employee no longer requires access, contact goSFU Help to have the access associated with their position removed.