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Remote Control
This feature allows the host to remotely take control of a participant's desktop in a meeting. It allows for desktop control, application control, and computer restart.
Conditions
- This is only available to faculty and staff
- You must be the host of a Zoom meeting to use remote control
- Both the host and participants need to use the Zoom desktop application on Windows or Mac
- The participant who needs remote support need to share screen
Giving control of your desktop to the host
- Click Share Screen in the bottom toolbar
- Select Remote Control, and then click Give Mouse/Keyboard Control to “Host” in the pop-up window to give control of their shared screen.
Requesting remote control from the participant
- Click Support in the bottom toolbar, and select a type of remote control and a participant.
- The participant will get a notification asking if they want to allow the host to control their desktop. After clicking Grant Permission, participant’s full screen will be selected and shared.
