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Latest Announcement

As of October 29, 2020, your SFU Office 365 account has permanently returned as a new Canadian account (i.e., yourSFUcomputingID@sfu.ca) and it’s now available for use. Please visit the Microsoft Office 365 Service Upgrade page for more information. 

What is Microsoft 365?

Microsoft 365 (formerly known as Office 365) is a collection of productivity tools that combined the commonly used Office apps (e.g., Word, PowerPoint and Excel) along with powerful collaboration services like Microsoft Teams.

Eligibility

All current SFU faculty, staff and students are eligible to install Microsoft 365 for free on up to five individual-use devicessuch as laptop, tablet, or smartphone.

If you are an SFU faculty/staff and you hold a university-managed device, Microsoft Office applications should be pre-installed on your device. Please contact the IT Service Desk at it-servicedesk@sfu.ca or 778-782-8888 for any software inquiries/installations.

Getting Started with Microsoft 365 on Individual-use Device

I don't have/I don't know if I have an SFU Microsoft 365 account.

To get started with Microsoft 365 on your individual-use device, sign up for an SFU Microsoft 365 account via the SFU sign up page.

Once your account is ready, head over to the Microsoft 365 Portal. At the Microsoft login screen, enter your SFU email address (i.e., yourSFUcomputingID@sfu.ca). You will then be re-directed to SFU CAS login screen where you can sign in using your SFU login credentials.

I have an SFU Microsoft 365 account.

If you have an SFU Microsoft 365 account set up and you would like to have Microsoft 365 on your individual-use device, simply head over to the Microsoft 365 Portal.

At the Microsoft login screen, enter your SFU email address (i.e., yourSFUcomputingID@sfu.ca). You will then be re-directed to SFU CAS login screen where you can sign in using your SFU login credentials.

Available Applications and Services

The following applications and services are currently supported/will be supported in SFU's Microsoft 365 subscription:

Note. Some applications and services are only available to specific groups of SFU's users. Refer to the services pages for details or visit your SFU Microsoft 365 Subscriptions page for the list of applications available to you.

Microsoft Office is a collection of productivity tools that includes Word, PowerPoint, Excel, OneNote, Outlook, and Publisher.

All SFU faculty, staff, and students are eligible to have five installations on any supported individual-use devices, and five hundred gigabytes of file storage within the cloud.

MICROSOFT ONEDRIVE

Coming in April 2021: Microsoft OneDrive is a file hosting and synchronization service that allows all SFU faculty, staff and students to securely store, share, and sync files anytime, anywhere, and from any device.

OneDrive is operated by Microsoft as part of Microsoft 365, and primarily aims to replace SFU Vault as an individual file storage service for all SFU users.

Microsoft Teams

Coming in April 2021: Microsoft Teams is a unified communication and collaboration platform that will act as a central hub which allows SFU faculty and staff members to collaborate easily.

MS Teams combines workplace instant messaging, ad hoc video/voice meetings, and document collaboration. It aims to replace include, but are not limited to, Slack and Jabber. 

If you have any questions regarding the OneDrive and/or Microsoft Teams project, please feel free to contact m365-info@sfu.ca.

Frequently Asked Questions

The following are frequently asked questions regarding Microsoft 365. If you are looking for FAQs concerning a specific M365 application or service (e.g., Office Apps, Teams), please visit the corresponding service page for more details.

What is the difference between Microsoft 365 and Office 365?

Office 365 is now Microsoft 365. New name, more benefits. If you are interested in learning more about the change, please visit Microsoft's What's the difference between Microsoft 365 and Office 2019? page for more information.

How do I install Microsoft 365 on my individual-use device?

All current SFU faculty, staff and students are eligible to install Microsoft 365 for free on up to five individual-use devicessuch as laptop, tablet, or smartphone.

Note. If you are a retiree, an adjunct professor, or an emeritus professor, please refer the questions below for software download eligibility.

To install Microsoft 365 on your individual-use device, please follow the six steps below: 

  1. Go to portal.office.com.
  2. At the Microsoft login screen, enter your SFU email address (i.e., yourSFUcomputingID@sfu.ca).
  3. You will then be re-directed to SFU CAS login screen. Enter your SFU login credentials and select “Sign In” once you are ready. 
  4. Select 'Install Office', located in the upper right of the page.
  5. From the drop-down menu, select 'Office 365 apps' or 'Other install options' according to your needs.
  6. Follow the directions at the prompt to complete the installation.

*For a step-by-step illustration on how to install Microsoft 365 on a PC or Mac, please visit Microsoft's Support Page for more information.

If you encounter any issues regarding the installation of the Microsoft 365 package on your individual-use device, please contact Microsoft for support:

I am a retiree. Do I qualify for faculty/staff downloads?

Retired faculty or staff are eligible for some faculty/staff downloads. There are exceptions for retirees for other software (e.g. Maple and Matlab), and Office 365 online.

Microsoft Office 365 "A1" licenses are available to help facilitate working with the University community. This furnishes all the Office services, but does not allow for downloadable desktop installs of Office. The Office suite is still available in a browser.

For more information regarding software downloads and licenses for retired faculty or staff, please visit the Software Downloads & Licenses page.

I am an adjunct professor. Do I qualify for faculty/staff downloads?

Adjunct professors are eligible for some faculty/staff downloads. There are exceptions for adjunct professors for other software (e.g. Maple and Matlab), and Office 365 online.

Microsoft Office 365 "A1" licenses are available to help facilitate working with the University community. This furnishes all the Office services, but does not allow for downloadable desktop installs of Office. The Office suite is still available in a browser.

For more information regarding software downloads and licenses for adjunct professors, please visit the Software Downloads & Licenses page.

I am an emeritus professor. Do I qualify for faculty/staff downloads?

Professors emeriti are eligible for some faculty/staff downloads. There are exceptions for emeritus professors for other software (e.g. Maple and Matlab), and Office 365 online.

Microsoft Office 365 "A1" licenses are available to help facilitate working with the University community. This furnishes all the Office services, but does not allow for downloadable desktop installs of Office. The Office suite is still available in a browser.

For more information regarding software downloads and licenses for professors emeriti, please visit the Software Downloads & Licenses page.

Can I continue to use Microsoft 365 after I graduate or leave SFU?

Access to Microsoft 365 will be available as long as you are a current faculty, staff, or student. Once you are no longer eligible in this manner, your login ID becomes invalid for the installed software on their device.

Under the terms of Microsoft’s License Agreement, you are obligated to uninstall Microsoft applications when you are no longer eligible to receive Microsoft 365 free. SFU retains the rights to limit access to cloud-based storage (e.g. OneDrive) to current students, faculty, and staff.

What if I am not eligible?

SFU's agreement covers current students, faculty, and full-time continuing staff. Unfortunately, the additional cost for covering the entire University community including retirees and emeritus professors is prohibitive. These are the terms of our agreement with the vendor, and they are not negotiable. We apologize for any inconvenience.

If your department needs to collaborate with you, it will be necessary for you to make arrangements to purchase the software, or to use the software on a computer physically located on campus. However, your status with the University as a retiree or emeritus professor also entitles you to education pricing directly from Microsoft. For more info click here.

I have a specific question for one of the Microsoft 365 applications, where can I find the FAQs for that?

For question(s) regarding a specific Microsoft application (e.g., Microsoft Teams), please visit the individual service page for more information:

 

Additional Questions?

If you have further questions about Microsoft 365, please contact the IT Service Desk at it-servicedesk@sfu.ca or 778-782-8888.