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If you are not currently enrolled in SFU courses, you cannot access SFU Health and Counselling services. However, we want to support you in finding the medical care you need in British Columbia. Below are some helpful resources to assist you on your journey to better health.
Family Doctor or Primary Care Provider
- If you have a family doctor, they should be your first point of contact for non-emergency medical care.
- If you don’t have a doctor, you can register with the Health Connect Registry to be matched with one.
Walk-In Clinics
- If you don’t have a family doctor or can’t get an appointment, you can go to a walk-in clinic.
- Many walk-in clinics offer virtual appointments as well.
- You can find a walk-in clinic near you using Medimap (Walk-in Clinic Finder).
Urgent and Primary Care Centres (UPCCs)
- For urgent, but not emergency needs (e.g., infections, minor fractures, injuries).
- Open extended hours, including evenings and weekends.
- Find a UPCC near you, go to the Urgent and Primary Care Centres site.
Emergency Care
- If it’s a medical emergency (e.g., chest pain, difficulty breathing, severe injury), go to the nearest hospital emergency department.
- Call 911 for life-threatening emergencies.
HealthLink BC
- You can call 8-1-1 to speak with a registered nurse, pharmacist, or dietitian for free, 24/7.
- They can advise you on seeing a doctor, going to the emergency, or managing at home.
- Find out more information at HealthLink BC (8-1-1 Service).
Telehealth & Virtual Appointments
Some services allow you to see a doctor online, such as:
- Telus Health MyCare
- Maple
- Rocket Doctor
- Many local walk-in clinics offer virtual care—check their websites.
Specialist Referrals
If you need to see a specialist, you usually need a referral from a family doctor or walk-in clinic.
Pharmacies
- Pharmacists in BC can now prescribe for minor conditions (e.g., urinary tract infections, cold sores).
- They can also renew prescriptions for some medications.
- Emergency Prescription Refills:
- If you run out of medication and can’t see your doctor right away, a pharmacist may be able to provide a short-term refill for certain medications. This is called an "emergency supply" or "pharmacist-initiated refill".
- Bring your empty prescription bottle or a photo of your prescription label.
- This does not apply to controlled substances (e.g., opioids, benzodiazepines).
- Some pharmacists may charge a small fee if the medication is not covered under BC’s PharmaCare.
- Find a pharmacy near you: BC Pharmacy Finder.
Do You Have MSP?
- The Medical Services Plan (MSP) covers most medically necessary services.
- If you are new to BC, there is usually a 3-month waiting period before MSP starts.
- Apply for MSP today.
Do You Have MSP?
The Medical Services Plan (MSP) covers most necessary medical services. If you are new to BC, there is typically a 3-month waiting period before MSP begins.