- Get help
- Services
- Announcements & alerts
- Service outages
- Security alerts
- Major initiatives
- Reintroducing IT ServiceHub: Your One-Stop IT Support Platform
- Supporting SFU's Digital Transformation with Exchange Online
- Important changes to SFU email practices
- Transforming the SFU experience through digital improvements - Key Initiatives in Progress
- Jovanna Sauro wins SFU Personal Achievement Award
- Improve your cellular coverage by enabling WiFi Calling
- New committee guides transformative changes at SFU
- Expanded identity options for students within SFU applications
- SFU works toward keeping devices out of landfills
- A journey to improved WiFi
- Help us, help you, connect to better WiFi
- IT Services' new support system: ServiceHub
- Information Security Essential Courses
- IT Services leadership announcement
- University Wide Password Change Initiative
- April 2021 technical issue
- Telephone System Core Infrastructure Upgrade
- Decommissioning fraser.sfu.ca
- About
- Information security
Introducing ServiceHub
ServiceHub is our new one-stop portal for you to interact with IT Services about the services you are interested in.
If you need assistance with a service, request for support at servicehub.sfu.ca.
Mediasite
Record, store, edit, and share in one place
Mediasite can be used for asynchronous teaching. It allows you to record lectures from your own computers, or classrooms on all three campuses. Recordings are automatically uploaded to your Mediasite account, accessible via browser, where you can store, edit, and share your recordings. Your Mediasite account can also be used to store lecture recordings done in other software to save space in your computers. Recordings in Mediasite are hosted at the SFU Data Centre in compliance with FIPPA.
Features
- Record desktop on your own computer (with Mediasite Desktop Recorder (MDR) installed)
- Record in classrooms on all three campuses (Request needed)
- Recordings from your computer or classrooms will be automatically uploaded to your MyMedisiate
- View, edit, and manage your recordings online
- Control visibility, create playlists, and share recordings
- Can be integrated into Canvas
Resources
One-on-one IT support
You can schedule an online support time with IT Services in advance, if you want to:
- Receive a technical walk through of Mediasite
- Ask a technical question about Mediasite or lecture recording
- Learn more about how to use Mediasite or lecture recording service
View on ServiceHub
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