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Softphone (Mitel)
A phone application replacement for Bria CCS
Mitel softphone is a software application that runs on a computer or mobile device and functions as campus extension. It replaces Bria CCS at SFU. With the Mitel Softphone, users enjoy almost every feature of the Mitel phone right on the desktop without the hardware. You can take, make and transfer calls, see voicemail alerts and manage voicemail and even initiate and manage conference calls.
What is it like?
Features
- Conference calls, between SFU softphone and desktop phone users
- Put callers on hold
- Voicemail, and receiving voicemail in email
- Contacts, searching all SFU softphone users and personal contacts
- Call history, showing all your dialed, received, and missed calls
- User status, e.g. busy, away, sick or in a meeting