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Best Practices for securing Zoom meetings
Updated on October 28, 2021
IT Services has received reports of Zoom meetings being disrupted. Upon investigation, we have identified some of the causes associated with Zoom network performance. Zoom has responded by providing new versions of the Zoom desktop client and mobile app to fix bugs.
What we know:
- Zoom has responded by providing new versions of the Zoom desktop client and mobile app to fix bugs.
- Some login issues can be resolved by updating your version of the Zoom Client. Please find the release notes here to stay updated on the latest changes from Zoom.
- Poor audio and video quality during Zoom meetings are caused by an unstable internet connection.
It can be difficult to find the ultimate solution to poor network performance; however, there are several ways to avoid further interuptions. Please use the following guide to help you secure your Zoom meetings.
*Specific technical requirements for Zoom can be found here.
- Check the requirements for using the Zoom desktop client on your device.Technical requirements can be found here.
- Maximize your WIFI connection.
- Working remotely? Limit other WIFI use in your household while in a Zoom meeting and try moving closer to your wifi router.
- Stop your video and mute your audio if you can. We encourage users to use their video features, however, if you're experiencing audio or video lag, stop the video and try without.
- Close other applications. Please take a moment to close everything down before your Zoom meeting begins.
- Don't share your screen if you don't have to as this uses much more bandwidth.
- Use cloud recording versus local recording.
- VPN can affect your bandwidth. Do not use Zoom over a VPN.
- Avoid using a wireless Bluetooth audio device. Many users reported audio quality issue when using their AirPods.