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eStore (computers & equipment)

Purchase computers and accessories via SFU's procurement service

Thinking of purchasing computers or other equipment using SFU's procurement service? Faculty and staff can browse recommended configurations and products and obtain quotes for use in FINS.

Available to

Faculty & Staff

*Students aren't eligible for this service, however, educational discounts from major sellers may be available. 

Browse products + Get a quote

Browse through our recommended hardware standards and download individual quotes for use with a Purchase Requisition.

Browse products + get a quote

Custom Orders

Can I buy a different model or customize Specs (RAM, SSD, etc)?

Contact your local IT team about custom orders for Dell or Apple devices.

FAQ

Can I use PD Funds to purchase from the estore?

  • PD funds do not qualify for purchasing SFU owned hardware

Can I use Research Funds to purchase from the estore?

  • Purchasing using research funds must follow research funding guidelines and receive approval from Research Accounting

How do I check warranty status?

You can check warranty status at the following sites:

How do I make a warranty claim?

Warranty claims can be made with either your local support points or via enterprise IT support.

To request warranty support, please provide the following information:

  • Device make and model
  • Service tag or serial number
  • SFU asset tag (if applicable)
  • Detailed description of the issue

Repairs are initiated by your SFU IT support representative using the following methods:

Resources

Introducing ServiceHub

ServiceHub is our new one-stop portal for you to interact with IT Services about the services you are interested in.

If you need assistance with a service, request for support at servicehub.sfu.ca.