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- Reintroducing IT ServiceHub: Your One-Stop IT Support Platform
- Supporting SFU's Digital Transformation with Exchange Online
- Important changes to SFU email practices
- Transforming the SFU experience through digital improvements - Key Initiatives in Progress
- Jovanna Sauro wins SFU Personal Achievement Award
- Improve your cellular coverage by enabling WiFi Calling
- New committee guides transformative changes at SFU
- Expanded identity options for students within SFU applications
- SFU works toward keeping devices out of landfills
- A journey to improved WiFi
- Help us, help you, connect to better WiFi
- IT Services' new support system: ServiceHub
- Information Security Essential Courses
- IT Services leadership announcement
- University Wide Password Change Initiative
- April 2021 technical issue
- Telephone System Core Infrastructure Upgrade
- Decommissioning fraser.sfu.ca
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Reintroducing IT ServiceHub: Your One-Stop IT Support Platform
In line with the What's Next: The SFU Strategy and our digital transformation goals, SFU IT is excited to introduce the reimagined IT ServiceHub, designed to be your first choice for IT services, support and tools. Faculty, staff and students can now easily find what they need, including quickly finding answers to IT-related questions.
Get ready to explore IT ServiceHub’s range of IT services, specifically created to cater to the needs of the community including:
Service Catalogue: Do you need data analysis and reporting services or are you looking for support with managing your desktop and laptop devices? We understand that faculty, staff and students have unique needs when it comes to accessing IT services. That's why IT ServiceHub now provides a role-specific service catalogue, making the search for specific IT services simpler and more efficient.
Knowledge Base: Want help with setting up SFU Mail or Multi-Factor Authentication? Access articles, how-to guides, and solutions to a variety of IT-related issues, including SFU Mail setup, Multi-Factor Authentication setup, and getting started with SFU VPN.
Service Outages: Find information about planned service outages that may affect campus IT services.
Visit the IT ServiceHub website for all your IT-related inquiries and support.
Access the FAQs here.